MCP For Claude Marketplace
ChurnZero

ChurnZero MCP Connector for Claude

A+

Manage customer success and health via ChurnZero — track churn scores, monitor segments, and analyze account activity directly from any AI agent.

8 tools Official Updated Jun 28, 2026 Official Vinkius Partner
More Details Connect to Claude

Connect your ChurnZero account to any AI agent and take full control of your customer success operations through natural conversation. Streamline how you manage account health and retention workflows.

What you can do

  • Account Oversight — List and retrieve details for all customer accounts, including churn scores and health metrics natively
  • Contact Intelligence — Access and monitor customer contact information and interaction history flawlessly
  • Event Tracking — Log custom customer events and activities to refine health scoring securely
  • Communication Auditing — List and review messages and automated communications sent to customers flawlessly
  • Success Logistics — Monitor active playbooks and customer success journeys in real-time
  • Alert Visibility — Access and review active success alerts to identify accounts needing immediate attention directly within your workspace

How it works

  1. Subscribe to this server
  2. Enter your ChurnZero App Key and instance App URL
  3. Start managing your customer success from Claude, Cursor, or any MCP-compatible client

Who is this for?

  • Customer Success Managers — monitor account health and review churn scores using natural language
  • Success Operations — audit playbook performance and communication history without opening the dashboard
  • Sales Teams — quickly look up account status and recent activities straight from their chat interface
  • Executives — verify portfolio health and success journey progress
customer-successchurn-predictionhealth-scoresaccount-managementcustomer-retentionsaas-analytics

8 tools expose this connector's capabilities to your AI agent.

get_account_success_details

Get detailed information for a specific account

list_churnzero_accounts

List all customer accounts

list_churnzero_alerts

List active customer success alerts

list_churnzero_contacts

List all customer contacts

list_customer_journeys

List active customer success journeys

list_customer_messages

List messages and communications sent to customers

list_success_playbooks

List active customer success playbooks

track_account_event

Track a customer event or activity

See how to talk to your AI agent using ChurnZero.

Show me the accounts with the highest churn risk.

Retrieving high-risk accounts... I found 3 accounts with health scores below 40: 'Global Tech', 'Fast Delivery', and 'Startup Inc'. Would you like to see their recent interaction history?

What are the latest customer success alerts?

Checking active alerts... You have 5 new alerts today, including 2 'Low Usage' triggers and 3 'Key Contact Left' notifications. I can list the specific accounts for you.

Track a 'Feature Training Completed' event for account 'ACME-123'.

Tracking event for ACME-123... The 'Feature Training Completed' activity has been logged in ChurnZero. This will be factored into their health score during the next update.

Yes! Use the `get_account_success_details` tool with the unique account External ID. The agent will return the churn score, health metrics, and current status from ChurnZero.

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