MCP For Claude Marketplace
Customer Health Score

Customer Health Score MCP Connector for Claude

A+

Calculate customer health, churn risk, and expansion opportunities.

5 tools Official Updated Oct 1, 2026 Official Vinkius Partner
More Details Connect to Claude

This MCP server provides a comprehensive suite of tools to monitor and predict customer lifecycle outcomes. By aggregating usage frequency, feature adoption, support engagement, NPS, and payment history, it generates a normalized health score. Use get_customer_health_score for a high-level overview, analyze_usage_and_adoption to measure product stickiness, evaluate_sentiment_and_support for satisfaction trends, assess_financial_health for payment stability, and compare_to_segment_benchmarks to evaluate performance against peer groups.

churn-predictioncustomer-healthretentionusage-analyticsnps

5 tools expose this connector's capabilities to your AI agent.

analyze_usage_and_adoption

Evaluate how deeply a customer is integrated into the product

compare_to_segment_benchmarks

Compare a customer's metrics against their peer group

evaluate_sentiment_and_support

Assess customer satisfaction and friction

get_customer_health_score

Retrieve the current comprehensive health profile for a specific customer

assess_financial_health

Determine the stability of the customer relationship based on payment history

See how to talk to your AI agent using Customer Health Score.

What is the current health status of customer CUST-123?

Customer CUST-123 has a health score of 85, which is considered Healthy. The churn risk is Low, and there is a High expansion opportunity.

How is the feature adoption for customer CUST-456?

Customer CUST-456 has a feature adoption percentage of 78% and is currently in a High engagement status.

Is customer CUST-789's sentiment improving?

The sentiment trend for CUST-789 is positive, with an NPS score of 45 and a decreasing volume of support tickets.

The score is a weighted aggregate of usage frequency, feature adoption, support volume, NPS, and payment reliability, normalized from 0 to 100.

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