MCP For Claude Marketplace
Enterprise NPS by Segment

Enterprise NPS by Segment MCP Connector for Claude

A+

Analyze Net Promoter Score (NPS) across enterprise customer segments to identify performance gaps.

4 tools Official Updated Oct 1, 2026 Official Vinkius Partner
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This MCP server provides advanced analytics for Net Promoter Score (NPS) within enterprise customer segments. It allows AI agents to calculate specific NPS metrics using calculate_segment_nps, compare performance across different segments with compare_segments, and identify critical areas for action via identify_improvement_priorities. Additionally, get_segment_health_summary provides a qualitative health check and reliability score based on response rates. It is designed to help management pinpoint which segments require immediate attention based on dissatisfaction levels and segment size.

npsenterprisesegmentationcustomer-feedbackanalytics

4 tools expose this connector's capabilities to your AI agent.

calculate_segment_nps

Calculates the primary NPS metric for a specific enterprise segment

compare_segments

Analyzes the performance gap between two or more enterprise segments

get_segment_health_summary

Provides a high-level health check combining NPS reliability and customer sentiment

identify_improvement_priorities

Suggests which segments management should focus on based on dissatisfaction levels

See how to talk to your AI agent using Enterprise NPS by Segment.

What is the NPS for the Finance segment?

The NPS for the Finance segment is 45, with 60% Promoters, 25% Passives, and 15% Detractors.

Which segments should we prioritize for improvement?

The Mid-Market segment is a high priority due to an NPS of 12 and a high volume of Detractors.

How healthy is the Healthcare segment?

The Healthcare segment is currently rated as Healthy with a high reliability score.

The NPS score is calculated by subtracting the percentage of Detractors from the percentage of Promoters.

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