MCP For Claude Marketplace
NPS Score Calculator

NPS Score Calculator MCP Connector for Claude

A+

Calculate Net Promoter Score, performance tiers, and statistical margin of error.

3 tools Official Updated Jun 28, 2026 Official Vinkius Partner
More Details Connect to Claude

The NPS Score Calculator MCP server provides a complete toolkit for analyzing customer loyalty. Use calculate_nps to transform raw response counts into a meaningful Net Promoter Score, including performance classifications (Critical, OK, Good, Excellent) and statistical margin of error. You can also use get_industry_benchmark to find standard targets for sectors like Technology or Retail, and compare_performance to see how your results stack up against the industry baseline.

npscustomer-loyaltystatisticsbenchmarkingmarketing

3 tools expose this connector's capabilities to your AI agent.

get_industry_benchmark

Retrieves the NPS benchmark for a specific industry

calculate_nps

Calculates Net Promoter Score (NPS) and statistical margin of error

compare_performance

Compares current NPS against industry benchmark

See how to talk to your AI agent using NPS Score Calculator.

Calculate my NPS score from these responses: 10 people gave a 10, 5 people gave a 9, 2 people gave an 8, and 3 people gave a 5.

Your NPS score is 60. This falls into the 'Good' classification, with a total of 20 responses and a calculated margin of error.

What is the benchmark for the Retail industry?

The standard NPS benchmark for the Retail industry is 30.

Compare an NPS of 45 in the Technology sector to the industry standard.

Your NPS of 45 is 15 points above the Technology industry benchmark of 30.

Use the `calculate_nps` tool by providing a JSON object where keys are scores (0-10) and values are the number of responses for each score.

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