MiiTel

MiiTel MCP Connector for Claude

A+

Analyze phone conversations with AI that scores call quality, identifies sentiment, and provides coaching insights for sales teams.

6 tools Official Updated Jun 28, 2026 Official Vinkius Partner

Connect your MiiTel account to any AI agent and manage AI-powered speech analysis and call data through natural conversation.

What you can do

  • Call Transcripts — Access full text transcriptions of sales and support calls
  • Speech Analytics — Analyze talk ratio, speech rate, overlaps, and silence
  • Recordings — Retrieve call recording metadata and audio links
  • Agent Performance — Monitor call volume, duration, and conversion rates
  • Emotion Analysis — Track sentiment and energy levels during conversations

How it works

  1. Subscribe to this server
  2. Enter your MiiTel Access Token
  3. Start analyzing voice calls from Claude, Cursor, or any MCP-compatible client

Who is this for?

  • Sales Managers — review discovery calls and coach reps automatically
  • Customer Success — monitor sentiment and identify churn risks
  • Quality Assurance — ensure compliance on phone calls
call-transcriptionspeech-analyticssentiment-analysissales-coachingcall-recordingip-telephony

6 tools expose this connector's capabilities to your AI agent.

get_call_details

Get details for a specific call

get_meeting_details

Get details for a specific meeting

list_calls

List MiiTel call history

list_synced_contacts

List CRM contacts

list_online_meetings

List online meeting history

list_miitel_users

List MiiTel account users

See how to talk to your AI agent using MiiTel.

Show speech analytics for Mike's latest sales call.

Call ID: call_890 (Mike vs Acme Corp). Duration: 14m 20s. Talk Ratio: 45% Mike / 55% Customer (Excellent ✅). Speech Rate: 160 WPM. Interruptions: 2. Longest silence: 4.5s. Emotion: Positive trend at the end.

Get the transcript summary for call call_890.

Transcript (call_890): Mike asked discovery questions about Acme's current CRM setup. Customer mentioned 'Salesforce is too expensive'. Mike pitched the Pro Plan at $45/mo. Customer agreed to a follow-up demo next Tuesday. Competitor mentioned: Salesforce.

Show today's call volume and team performance.

Team Performance (Today): Total calls: 145. Total connected: 42 (28%). Avg duration: 4m 12s. Top performer: Sarah (18 connected, avg talk ratio 48%). Lowest talk ratio: John (85% talking - needs coaching ⚠️).

Yes. Retrieve full text transcripts of calls, organized by speaker turns and timestamps.

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