SnapCall

SnapCall MCP Connector for Claude

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Embed voice, video, and screen sharing into any digital interaction on SnapCall with AI agents.

11 tools Official Updated Jun 28, 2026 Official Vinkius Partner

Connect your SnapCall account to any AI agent to automate your real-time customer engagement and video support orchestration. SnapCall provides a premier platform for embedding interactive calls into websites and apps, and this integration allows you to initiate calls, manage video clips, and monitor AI-driven conversational insights through natural conversation.

What you can do

  • Call & Interaction Orchestration — Create and manage interactive voice and video calls programmatically to enhance your customer support.
  • Clip Lifecycle Management — Create and monitor video clips to provide visual support and documentation directly from the AI interface.
  • Conversation Intelligence — Access and monitor real-time data streams and retrieve AI-driven skill insights to optimize your team's performance.
  • Webhook & Automation Control — Create and manage webhooks to ensure your conversational data is instantly synchronized with your external tools.
  • Operational Monitoring — Track account usage and monitor system health via natural language commands to maintain a clear overview of your engagement metrics.

How it works

  1. Subscribe to this server
  2. Enter your SnapCall API Key from your account settings
  3. Start managing your interactive calls from Claude, Cursor, or any MCP-compatible client

Who is this for?

  • Customer Support Managers — quickly initiate video support sessions and monitor call clips without switching apps.
  • Sales Operations — automate the retrieval of conversational insights and monitor team skills via natural conversation.
  • Developers — integrate real-time video and voice capabilities into custom AI-driven business workflows.
interactive-videovoice-callsscreen-sharingcustomer-engagementsupport-automation

11 tools expose this connector's capabilities to your AI agent.

create_call

Create an instant video/voice call

create_video_clip_request

Request a video clip from customer

create_webhook

g., call.started, clip.created). Create a new webhook

archive_call_stream

Archive or delete a call record

delete_webhook

Remove a webhook

get_account_info

Get SnapCall account details

get_ai_insights_for_call

Get AI insights for a specific call

get_call_details

Get details for a call stream

list_ai_skills_data

List AI call insights

list_call_streams

List recent call streams

list_webhooks

List registered webhooks

See how to talk to your AI agent using SnapCall.

List all active data streams in my SnapCall account.

I've retrieved your active streams. You have 3 concurrent sessions currently being monitored for AI insights. Which one would you like to inspect?

Show me all video call sessions from today with their duration, resolution status, and customer satisfaction.

18 video call sessions today. Resolved on first call (14, 78%): avg duration 8.4 min. Escalated (3, 17%): forwarded to specialists. Abandoned (1, 5%): customer disconnected at 2 min. Average session duration: 7.2 minutes. CSAT: 4.7/5 (14 ratings received). Top issues: product demo request (5), technical troubleshooting (4), billing inquiry (3), onboarding help (3), feature walkthrough (3). Screen sharing used: 12 sessions (67%). Co-browsing: 4 sessions. Recording: all sessions recorded.

Generate a weekly performance report for all support agents handling video calls.

Weekly performance report (May 12-16). 6 agents handled 89 video calls. Top performer: Sarah Chen (23 calls, 91% resolution, 4.9/5 CSAT, avg 6.8 min). James Park: 18 calls, 83% resolution, 4.6/5. Lisa Wang: 16 calls, 88% resolution, 4.7/5. Alex Rivera: 14 calls, 86% resolution, 4.5/5. 2 additional agents: combined 18 calls. Team averages: Resolution 86%, CSAT 4.7/5, Duration 7.8 min. Improvement vs last week: resolution +3%, CSAT +0.2. Training recommendation: billing escalation procedures.

Log in to your SnapCall account, navigate to **Settings** > **API**, and you will find your unique secret API Key there.

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