Refiner

Refiner MCP Connector for Claude

A+

Survey your SaaS users with in-app micro-surveys that capture NPS, feature feedback, and churn signals at the perfect moment.

8 tools Official Updated Jun 28, 2026 Official Vinkius Partner

Connect your Refiner customer feedback account to any AI agent and simplify how you collect in-product insights, manage user segments, and monitor survey performance through natural conversation.

What you can do

  • Survey Oversight — List all in-app, email, and link surveys and retrieve detailed status and response counts.
  • Response Analysis — Query survey submissions with technical filters like UUIDs and date ranges to identify trends.
  • Identity & Targeting — Identify users and upsert technical traits to ensure surveys reach the right audience.
  • Event-Driven Feedback — Track high-fidelity user actions programmatically to trigger perfectly timed micro-surveys via AI.
  • Segment Intelligence — List and query defined user segments to understand your audience distribution.
  • Operational Monitoring — Check API health and verify account configurations directly from the agent.

How it works

  1. Subscribe to this server
  2. Enter your Refiner API Key (found in your project settings)
  3. Start managing your feedback ecosystem from Claude, Cursor, or any MCP client

Who is this for?

  • Product Managers — quickly check survey results and user sentiment via simple AI commands.
  • Growth & Marketing — automate event tracking and verify segment metadata directly from the workspace.
  • Customer Success — monitor individual user feedback and verify identity traits via the AI assistant.
customer-feedbacknps-surveysuser-insightschurn-analysismicro-surveysdata-collection

8 tools expose this connector's capabilities to your AI agent.

list_refiner_contacts

List product contacts

get_refiner_contact

Get contact details

identify_refiner_user

Identify or update user

list_refiner_responses

List survey responses

list_refiner_segments

List user segments

check_refiner_status

Check API Status

list_refiner_surveys

List feedback surveys

track_refiner_event

Track user event

See how to talk to your AI agent using Refiner.

List all my feedback surveys in Refiner.

I've retrieved your surveys. You have 3 active surveys: 'NPS - Post Checkout', 'Beta Feedback', and 'New User Onboarding'. Which one would you like to see response counts or details for?

Show me the last 5 responses for the 'NPS - Post Checkout' survey.

I've fetched the latest responses. You have 5 recent submissions with scores ranging from 8 to 10. Users mentioned the 'speed of delivery' as a major positive. Shall I retrieve the full text for those responses?

Track event 'Clicked Upgrade' for user 'mike@example.com'.

Event tracked! I've logged 'Clicked Upgrade' for mike@example.com in Refiner. If you have any micro-surveys targeted to this event, they will be triggered for the user automatically.

Yes! Use the `list_refiner_responses` tool and provide the Survey UUID. Your agent will retrieve the latest submissions, which you can then ask the AI to summarize or filter by date.

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