Polaria

Polaria MCP Connector for Claude

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Unify your customer support with an AI agent that manages Polaria conversations, contacts, and FAQ retrieval.

8 tools Official Updated Jun 28, 2026 Official Vinkius Partner

Transform your customer support operations by connecting Polaria directly to your AI agent. Let your assistant automatically retrieve relevant help articles, instantly respond to customer conversations, and efficiently manage your user directory without navigating away from your central workspace.

What you can do

  • Access and organize your entire customer contact database
  • Read and respond to live chat conversations instantly
  • Update the status of support tickets (Open, Pending, Resolved)
  • Retrieve FAQ articles to resolve customer inquiries faster
  • Manage custom attributes for targeted support

How it works

  1. Log into your Polaria dashboard
  2. Create a new app under Settings > Marketplace to get your Secret Key
  3. Connect via Vinkius to unleash AI-powered conversational support

Who is it for?

Ideal for customer success teams, support agents, and community managers who want to resolve user queries faster and automate repetitive chat tasks.

contact-managementconversational-aifaq-automationcustomer-servicenatural-language-processing

8 tools expose this connector's capabilities to your AI agent.

create_contact

Create a new contact in Polaria

add_chat_message

Add a message to a conversation

get_contact

Get details of a specific contact

get_conversation

Get details of a specific conversation

list_contacts

List contacts in Polaria

list_conversations

List conversations in Polaria

list_faqs

List FAQs in Polaria

list_widgets

List Polaria widgets

See how to talk to your AI agent using Polaria.

List all contacts in Polaria.

You have 1,240 contacts in Polaria. Would you like me to filter them by a specific segment or recent activity?

Show recent chat conversations.

Here are the 3 most recent chat conversations: 1) Billing issue with John Doe (Open), 2) Refund request from Acme Corp (Pending), 3) Technical support for Sarah (Resolved).

Add a reply message to conversation 'C123'.

I've successfully added your reply to conversation 'C123' and marked the status as 'Waiting on Customer'.

Log in to Polaria, go to Settings > Marketplace > Create my own app, create a new application, and show the 'Secret Key' in the authorized applications section.

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