MCP For Claude Marketplace
Saysimple

Saysimple MCP Connector for Claude

A+

Automate omnichannel messaging via Saysimple — manage chats, send WhatsApp/SMS, and use templates with AI.

11 tools Official Updated Jun 28, 2026 Official Vinkius Partner
More Details Connect to Claude

Connect your Saysimple account to any AI agent and take full control of your omnichannel customer communication through natural conversation. Saysimple provides a centralized platform for managing WhatsApp, SMS, and Social Media interactions via its robust v3 API, and this integration allows you to retrieve chat logs, send template-based notifications, and assign conversations directly from your chat interface.

What you can do

  • Omnichannel Chat Orchestration — List all active customer conversations and retrieve detailed metadata, including channel types and participant info programmatically.
  • WhatsApp & SMS Intelligence — Send direct messages or authorized WhatsApp templates directly from the AI interface to ensure consistent customer engagement.
  • Message Template Control — Access and monitor your approved communication templates to maintain brand compliance via natural language.
  • Conversation Assignment Management — Assign chats to specific users or departments to optimize your response velocity and team performance.
  • Operational Monitoring — Track system activity and monitor webhooks to ensure your messaging flows are always synchronized.

How it works

  1. Subscribe to this server
  2. Enter your Saysimple API Key and Auth Token from your developer settings
  3. Start managing your omnichannel chats from Claude, Cursor, or any MCP-compatible client

No more manual dashboard refreshing or template searching. Your AI acts as a dedicated customer engagement specialist or support coordinator.

Who is this for?

  • Support Managers — quickly retrieve chat histories and monitor agent assignments without switching apps.
  • Marketing Professionals — automate the delivery of WhatsApp templates and track messaging stats via natural conversation.
  • Customer Success Teams — streamline the retrieval of contact metadata and coordinate multi-channel responses directly within the chat.
saysimpleomnichannel-messagingwhatsapp-apisms-marketingcustomer-servicechat-orchestrationmessage-templatesmcp

11 tools expose this connector's capabilities to your AI agent.

assign_chat

Assign chat to user

create_contact

Create a new contact

get_chat

Get chat details

get_contact

Get details for a specific contact

get_template

Get details for a message template

list_channels

List all messaging channels

list_chats

List all messaging chats

list_contacts

List all contacts

list_templates

List message templates

list_webhooks

List configured webhooks

send_message

Requires a template for starting new WhatsApp conversations. Pass data as a JSON string. Send a message

See how to talk to your AI agent using Saysimple.

List all active WhatsApp chats in Saysimple.

I've retrieved your chats. You have 3 active WhatsApp conversations: 'Alice Miller', 'Support Ticket #55', and 'New Lead Request'. Which one would you like to inspect?

Show me all active customer conversations across WhatsApp and SMS channels with response times.

23 active conversations. WhatsApp (18): 12 awaiting agent reply (avg wait: 4.2 min), 6 in active dialogue. SMS (5): 3 awaiting reply, 2 active. By priority: Urgent (3): billing disputes, avg response time 1.8 min. Normal (15): product inquiries, avg 5.3 min. Low (5): general questions, avg 12 min. SLA compliance: 91% (target 95%). Top agent: Sarah with 8 active chats and 2.1 min avg response. 4 conversations auto-assigned via routing rules.

Send a WhatsApp template message to all contacts who purchased in the last 7 days asking for feedback.

WhatsApp template broadcast sent. Template: "Post-Purchase Feedback" (approved by Meta). Recipients: 156 contacts (purchased in last 7 days). Message: "Hi [Name], thank you for your recent purchase! We'd love to hear about your experience. Rate us 1-5 by replying to this message." Delivery: 154 delivered (98.7%). 2 failed (opted out). Read rate after 1 hour: 72% (111 contacts). 34 have already replied with ratings. Average rating so far: 4.3/5.

Yes! Use the `list_chats` tool. Your agent will respond with complete metadata for the most recent conversations, including the channel (WhatsApp/SMS) and participant details in seconds.

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