MCP For Claude Marketplace
PagerDuty

PagerDuty MCP Connector for Claude

A+

Manage incidents, services, on-call schedules, and escalation policies via PagerDuty — trigger, acknowledge, and resolve alerts from any AI agent.

11 tools Official Updated Jun 28, 2026 Official Vinkius Partner
More Details Connect to Claude

Connect your PagerDuty account to any AI agent and take full control of incident management operations through natural conversation.

What you can do

  • Incident Management — List, create, acknowledge, and resolve incidents across all services
  • Service Monitoring — Browse all monitored services and inspect their configurations, integrations, and health status
  • User Management — List all team members, view individual profiles, contact methods, and notification rules
  • On-Call Visibility — See who is currently on-call across all schedules and escalation levels in real-time
  • Schedule Administration — Browse rotation schedules with their layers, handoff times, and coverage windows
  • Escalation Policies — Inspect escalation chains to understand how incidents route through teams

How it works

  1. Subscribe to this server
  2. Enter your PagerDuty REST API Key from Configuration > API Access
  3. Start managing incidents from Claude, Cursor, or any MCP-compatible client

Who is this for?

  • SRE Engineers — quickly triage and resolve incidents without leaving your IDE
  • Engineering Managers — get instant visibility into active incidents and on-call coverage
  • DevOps Teams — automate incident workflows and integrate PagerDuty into AI-driven runbooks
incident-managementon-call-schedulingalertingservice-monitoringescalation-policydevops

11 tools expose this connector's capabilities to your AI agent.

create_incident

Requires the From header email (your PagerDuty user email), service ID, and incident title. Create a new incident on a service

get_incident

Get detailed information about a specific incident

get_service

Get detailed configuration of a specific service

get_user

Get detailed information about a specific user

list_oncalls

List who is currently on-call across all schedules

list_schedules

List all on-call schedules

list_services

List all monitored services

list_users

List all users in the PagerDuty account

update_incident

Use to acknowledge, resolve, or reassign incidents programatically. Update an incident status (acknowledge, resolve, escalate)

list_escalation_policies

List all escalation policies

list_incidents

Optionally filter by status: triggered, acknowledged, resolved. List incidents across all services

See how to talk to your AI agent using PagerDuty.

Show me all triggered incidents right now.

There are 3 triggered incidents: 1. 🔴 **P8K2LMN** — Database connection pool exhausted (Production API) 2. 🔴 **P3J9FGH** — SSL certificate expires in 24h (CDN Edge) 3. 🟡 **P1A4BCD** — High memory usage on worker-03 (Background Jobs) Would you like me to acknowledge any of these?

Who is on-call for the Platform team right now?

Current on-call for Platform: - **Level 1**: sarah.chen@company.com (until Apr 7, 9:00 AM UTC) - **Level 2**: marcus.ops@company.com (until Apr 14, 9:00 AM UTC) Escalation Policy: Platform Critical (30 min timeout per level).

Acknowledge incident P8K2LMN and show me the service details.

✅ Incident **P8K2LMN** acknowledged successfully. **Service: Production API** - Status: Active (Critical) - Escalation: Platform Critical (3 levels) - Integrations: Datadog, Sentry, Slack - Auto-resolve: 4 hours Would you like me to investigate the root cause or resolve this incident?

Yes! Use the `update_incident` tool with the incident ID and your PagerDuty email. Set status to `acknowledged` or `resolved` to change the incident state instantly without opening the PagerDuty dashboard.

Related Connectors

AG

AgroLog MCP

11 tools Official

Access grain monitoring data via AgroLog — monitor temperature, moisture, CO2, crop levels, weather, and control aeration systems from any AI agent.

A+ View details →
AU

Aurorascan (Aurora Network L2 Block Explorer API) MCP

30 tools Official

Access Aurora Network L2 blockchain data—query balances, transaction history, and token transfers directly from your AI agent.

A+ View details →
CL

Clearbit (HubSpot) MCP

8 tools Official

Enrich person and company data via Clearbit — track leads, monitor firmographics, and audit B2B intelligence directly from any AI agent.

F View details →
TI

Tingg Insights MCP

12 tools Official

Analyze mobile payment and fintech data across African markets with insights that reveal transaction trends and user behavior.

A+ View details →