Dialpad

Dialpad MCP Connector for Claude

A+

Equip your AI agent to send office SMS, manage team contacts, and monitor call logs via the Dialpad API.

10 tools Official Updated Jun 28, 2026 Official Vinkius Partner

Integrate Dialpad, the AI-powered cloud communications platform, directly into your AI workflow. Manage your enterprise telephony, send and receive business SMS, track call logs and statistics, and update agent presence using natural language.

What you can do

  • Messaging Control — Send outbound business SMS to any E.164 formatted number directly from the chat.
  • Directory Management — List team contacts and retrieve granular profile details for anyone in your organization.
  • Call Auditing — Access real-time call logs and statistics to track answered, missed, or rejected rings.
  • Presence Management — Update your availability status and custom markers to coordinate with your team effectively.

How it works

  1. Connect the Dialpad integration to your AI assistant.
  2. Authorize using your Dialpad API Key (found in your admin settings).
  3. Orchestrate your business communications and telephony through intuitive conversation.

Who is this for?

  • Sales & Support Teams — Send SMS and update status without leaving your primary workspace.
  • Operations Managers — Audit call metrics and manage team directories via chat.
  • Office Admins — Monitor organizational telephony usage and IVR structures instantly.
telephonyvoipsms-messagingcall-analyticspresence-management

10 tools expose this connector's capabilities to your AI agent.

upsert_business_contact

Bootstrap an entirely mutable Contact array resolving Dialpad directories

wipe_directory_entry

Irreversibly vaporize explicit contact constraints destroying Dialpad DB links

get_person_details

Perform structural extraction of properties driving an explicit Extension

list_team_contacts

164 capacities directly. Identify bounded routing spaces verifying explicit Business Directories

list_raw_call_logs

Inspect deep internal arrays parsing real-time Telephony

get_agent_profile

Enumerate explicitly attached structured rules traversing self-identities

list_call_statistics

Retrieve explicit Cloud logging tracing rejected Call paths

list_ivr_departments

Identify precise active arrays spanning IVR groupings

dispatch_office_sms

164. Provision a massively scalable JSON Payload rendering outbound Business Texts

update_presence_status

Mutate global Web boundaries substituting identifying Desktop status strings

See how to talk to your AI agent using Dialpad.

Send an SMS to '+1234567890' saying 'Your support ticket is resolved'.

I've successfully sent the SMS to +1234567890 via your Dialpad account. The message is now queued for delivery. Would you like me to track its status?

Show me the missed calls from this morning.

I've found 3 missed calls from this morning, including calls from '+1987654321' and '+15550123'. Would you like me to retrieve the contact details for these numbers?

Set my Dialpad status to 'In a meeting'.

Your Dialpad presence has been updated to 'In a meeting'. Your team members will now see this status on their dashboards. Should I set an expiration time for this status?

Log in to your Dialpad admin dashboard, navigate to **Admin Settings > My Company > Authentication > API Keys**, and generate a new key with the required scopes.

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