MCP For Claude Marketplace
HappyFox

HappyFox MCP Connector for Claude

A+

Automate support ticketing via HappyFox — manage tickets, contacts, and help desk categories directly from any AI agent.

10 tools Official Updated Jun 28, 2026 Official Vinkius Partner
More Details Connect to Claude

Connect your HappyFox help desk to any AI agent and take full control of your customer support workflows through natural conversation.

What you can do

  • Ticket Management — List all tickets, create new support requests, and retrieve detailed information for any case.
  • Staff Updates — Add responses and updates to tickets directly from the chat to keep your team informed.
  • Contact Oversight — List and search for customers (contacts) in your help desk database.
  • Categorization — Access your ticket categories, statuses, and priorities to ensure proper routing.
  • Team Insights — Retrieve lists of staff members and their assigned roles.
  • Search Capabilities — Perform text-based searches across your entire ticket history.

How it works

  1. Subscribe to this server
  2. Enter your HappyFox API Key, Auth Code, and Account Name
  3. Start managing your help desk from Claude, Cursor, or any MCP-compatible client

No more manual navigating through complex ticketing tabs. Your AI assistant acts as a dedicated Support Coordinator or Help Desk Agent.

Who is this for?

  • Support Managers — instantly retrieve ticket statuses and staff workloads without digging through reports.
  • Customer Success Teams — check client support history and add updates during follow-ups.
  • IT Support Staff — automate the creation and tracking of internal technical tickets.
ticket-managementautomated-workflowscustomer-servicesupport-automationcase-trackinghelpdesk

10 tools expose this connector's capabilities to your AI agent.

add_staff_update

Add a staff response/update to a ticket

create_ticket

Requires subject, text, category ID, and contact details. Create a new support ticket

get_ticket

Get detailed information about a specific ticket

list_categories

List all ticket categories

list_priorities

List all available ticket priorities

list_staff

List all staff members

list_statuses

List all available ticket statuses

list_tickets

Use query parameters for filtering/pagination. List all support tickets in HappyFox

list_contacts

List all contacts (users) in the help desk

search_tickets

Search for tickets using a text query

See how to talk to your AI agent using HappyFox.

List all pending tickets in the 'General' category.

I've retrieved your tickets. You have 4 pending items in 'General', including 'Login issue' (ID: 102), 'Billing question' (ID: 105), and 'API feedback' (ID: 110). Which one would you like to update?

Add a staff update to ticket ID 102: 'Looking into this now'.

Update added! I've successfully logged your response to ticket 102. The customer will be able to see this in their support portal. Would you like to change the ticket status to 'In Progress'?

Create a new ticket for 'App crash on startup' in the Technical category.

Process started! I found the 'Technical' category (ID: 5). To create the ticket, I'll need the customer's name and email address. Could you provide those?

Log in to HappyFox, go to **Manage > Integrations > API**. You will be able to generate your **API Key** and **Auth Code** from there.

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