Front

Front MCP Connector for Claude

A+

Manage shared inboxes across email, SMS, and social with team collaboration tools that keep customer conversations organized.

12 tools Official Updated Jun 28, 2026 Official Vinkius Partner

Connect your Front account to any AI agent and take full control of your team's customer communication and shared inbox workflows through natural conversation.

What you can do

  • Conversation Orchestration — List and manage customer conversations programmatically, including updating statuses (open, archived, spam) and assigning teammates
  • Message Intelligence — Retrieve complete message histories and metadata for any conversation to perform deep analysis and sentiment tracking
  • Omnichannel Support — Monitor multiple communication streams including Email, Chat, and SMS from a single unified AI interface
  • Team Collaboration — Manage team contacts and retrieve teammate profiles to coordinate internal routing and workload distribution
  • Operational Visibility — Get a comprehensive overview of shared inboxes and active channels using natural language commands

How it works

  1. Subscribe to this server
  2. Retrieve your API Token from Front (Settings > Developers > API Tokens)
  3. Start managing your unified inbox from Claude, Cursor, or any MCP client

No more manual toggling between different communication channels. Your AI acts as your dedicated support and communication coordinator.

Who is this for?

  • Support Teams — instantly triage high-volume inboxes and assign urgent conversations using natural language
  • Customer Success Managers — retrieve full interaction histories and update contact details without leaving your workspace
  • Operations Leads — monitor channel activity and manage team assignments across shared mailboxes
shared-inboxteam-collaborationemail-managementcustomer-operationsconversation-trackingunified-inbox

12 tools expose this connector's capabilities to your AI agent.

reply_to_conversation

Send a message

get_contact_info

Get contact details

get_conversation_details

Get conversation info

get_api_status

Check connection

get_message_content

Read message details

list_active_channels

). List communication channels

list_team_contacts

List your contacts

list_conversations

List team conversations

list_shared_inboxes

List team inboxes

list_conversation_messages

Get message history

search_conversations_by_query

Find conversations

update_conversation_status

Modify conversation

See how to talk to your AI agent using Front.

List all open conversations in my shared inbox.

I've retrieved 5 open conversations. Notable threads include 'Issue with pricing' (ID: cnv_123) and 'New feature request' (ID: cnv_456). Which one should I provide details for?

Show me the message history for conversation 'cnv_123'.

Scanning cnv_123... I found 4 messages. The latest was an email from 'John Doe' asking about Enterprise discounts. Would you like the full content of the last message?

Reply to conversation 'cnv_123' saying 'I will check that for you right now'.

Done! I've sent your reply to conversation cnv_123. The customer will see your message in their inbox immediately.

Log in to Front, go to **Settings** > **Developers** > **API Tokens**, and click **Create Token**. Ensure you select the appropriate scopes for your needs.

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