Formilla MCP Connector for Claude

Connect your Formilla account to any AI agent and take full control of your live chat contacts and customer data management through natural conversation.

What you can do

• Contact Orchestration — Create or update contact records programmatically, including managing names, emails, and phone numbers directly from your agent
• Database Management — List all contacts in your Formilla account and retrieve detailed metadata to maintain a high-fidelity customer record
• Visitor Intelligence — Find specific contacts by email to verify their support history and track custom attributes for personalized messaging
• Secure Maintenance — Programmatically delete contacts from the system to maintain database hygiene and comply with privacy requests
• Data Synchronization — Use unique identifiers (UserId) to seamlessly sync your external user data with Formilla's live chat ecosystem

How it works

1. Subscribe to this server
2. Retrieve your API Auth Token from your Formilla dashboard (Settings > Security)
3. Start managing your live chat contacts from Claude, Cursor, or any MCP client

No more manual data entry into the live chat dashboard. Your AI acts as your dedicated contact and data sync coordinator.

Who is this for?

• Support Teams — instantly retrieve customer profiles and update contact info while managing live chats
• Marketing Automators — sync new leads and track custom attributes across your customer database using natural language
• Operations Managers — manage database hygiene and privacy compliance through automated contact deletion queries