Front

Front MCP Connector for Claude

A+

Manage shared inboxes, track conversations, and collaborate on emails via AI agents with Front.

12 tools Official Updated Jun 28, 2026 Official Vinkius Partner

Connect your Front account to any AI agent to automate your customer communication and shared inbox workflows through the Model Context Protocol (MCP). Front is a customer operations platform that enables teams to manage shared emails, SMS, and chats collaboratively. This MCP server enables you to track active conversations, assign messages, and fetch thread histories directly through natural conversation.

Key Features

  • Shared Inbox Management — List all accessible shared inboxes and retrieve the specific conversations routed to them.
  • Conversation Tracking — Search and list all customer conversations, checking their current status (open, archived) and assigned owners.
  • Message Threading — Fetch the complete message history for any specific conversation to maintain context before replying.
  • Collaborative Replies — Draft and send replies to active conversations directly from your chat interface on behalf of a teammate.
  • Status Automation — Programmatically update conversation statuses (e.g., archiving resolved issues) to keep inboxes clean.
  • Team & Contact Discovery — List all workspace teammates and customer contacts to ensure accurate routing and messaging.

How it works

  1. Subscribe to this server through the Vinkius Marketplace
  2. Enter your Front API Token (found in your Developer Settings)
  3. Start managing your shared inboxes from Claude, Cursor, or any MCP client

Who is this for?

  • Customer Support — quickly check open conversations in the support inbox and fetch message history without leaving your agent.
  • Operations Teams — automate the archiving of specific conversation types or verify teammate assignments.
  • Account Managers — get a real-time overview of client communications and send quick follow-ups via simple AI commands.
shared-inboxemail-managementteam-collaborationcustomer-operationsthread-trackingsms-integration

12 tools expose this connector's capabilities to your AI agent.

verify_api_status

Verify connection

get_conversation_details

Get conversation metadata

get_inbox_details

Get inbox metadata

list_address_book

List contacts

list_all_conversations

List all conversations

list_inbox_threads

List inbox conversations

list_shared_inboxes

List shared inboxes

list_conversation_messages

List thread messages

list_inbox_teammates

List Front teammates

search_conversations

g. "inbox:inb_123 is:open"). Search all conversations

send_inbox_reply

Send a reply

update_conversation_status

g., archived, open) or assignee of a conversation. Update conversation

See how to talk to your AI agent using Front.

List all shared inboxes in my Front account.

Retrieving inboxes... I found 3 shared inboxes: 'Support' (ID: inb_123), 'Sales' (ID: inb_456), and 'General Info' (ID: inb_789).

Search for open conversations in the Support inbox.

Searching conversations... I found 4 open conversations matching your query. Two are currently assigned to 'John', and two remain unassigned.

Archive conversation 'cnv_987'.

Conversation updated! I have successfully changed the status of conversation cnv_987 to 'archived'. It will no longer appear in the open queue.

Log in to your Front account, click the gear icon (Settings), go to 'Developers' > 'API Tokens', and create a new token with 'Shared Resources' scope.

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