What is the difference between logo retention and revenue retention?

Logo retention measures the percentage of unique customer entities maintained, whereas revenue retention measures the percentage of revenue maintained. This tool focuses on the count of unique logos.

How can I identify which customer segments are most at risk?

You can use the `get_churn_prediction_indicators` tool to identify segments with high risk scores and their primary churn reasons.

Can I see retention rates for specific tiers like Enterprise or SMB?

Yes, the `analyze_retention_by_tier` tool provides a breakdown of retention rates for each customer segment provided in the input.

Enterprise Logo Retention Analytics MCP Connector for Claude

A+

Analyze customer retention rates, tier breakdowns, and churn risks for enterprise segments.

4 tools Official Updated Oct 1, 2026 Official Vinkius Partner

More Details Connect to Claude

This MCP server provides specialized analytics for monitoring customer stability. It allows AI agents to calculate the overall logo retention rate using calculate_logo_retention, segment retention performance via analyze_retention_by_tier, and identify why customers leave with summarize_churn_reasons. Additionally, it can forecast future instability using get_churn_prediction_indicators to identify high-risk segments based on churn patterns.

retentionchurnenterprisemetricscustomer-success

Connect to Claude

Subscribe on Vinkius, then add this connector to Claude.ai or Claude Code.

① Claude.ai (web app)

Go to Settings → Connectors → Add custom connector
Paste the MCP endpoint URL below

https://edge.vinkius.com/vk_preview_yvYLJEzwqvKSeaPwrOiN7ih6ZcXhELBEaCT7qeve/mcp

② Claude Code (terminal)

claude mcp add --transport http enterprise-logo-retention-analytics https://edge.vinkius.com/vk_preview_yvYLJEzwqvKSeaPwrOiN7ih6ZcXhELBEaCT7qeve/mcp

③ Claude Desktop

Add to claude_desktop_config.json:

{
  "mcpServers": {
    "enterprise-logo-retention-analytics": {
      "url": "https://edge.vinkius.com/vk_preview_yvYLJEzwqvKSeaPwrOiN7ih6ZcXhELBEaCT7qeve/mcp"
    }
  }
}

Get full access on Vinkius

The preview token above works for testing. Powered by Vinkius.