MCP For Claude Marketplace
Customer.io

Customer.io MCP Connector for Claude

A+

Equip your AI agent to manage customer engagement, trigger automated campaigns, and track messaging metrics via the Customer.io API.

10 tools Official Updated Jun 28, 2026 Official Vinkius Partner
More Details Connect to Claude

Integrate Customer.io, the platform for sending personalized messages based on customer behavior, directly into your AI workflow. Manage your customer profiles, monitor automated campaigns, and track engagement metrics using natural language.

What you can do

  • Customer Identification — Create or update customer profiles with behavioral attributes via the Identify API.
  • Campaign Monitoring — List automated campaigns and retrieve real-time performance and engagement metrics.
  • Broadcast & Newsletter Tracking — Track one-to-many broadcast messages and newsletter statuses.
  • Segment Oversight — Explore dynamic and manual customer segments to understand your audience composition.

How it works

  1. Connect the Customer.io integration to your AI assistant.
  2. Authorize using your Customer.io Site ID and API Key (found in Settings > API Keys).
  3. Orchestrate your customer engagement strategy through intuitive conversation.

Who is this for?

  • Retention Marketers — Quickly audit campaign performance and customer segment sizes.
  • Growth Engineers — Identify and update customer profiles with behavioral data via chat.
  • Support Teams — Retrieve full customer profiles and messaging history to provide personalized assistance.
automated-messagingbehavioral-targetingcustomer-engagementcampaign-managementpersonalizationemail-marketing

10 tools expose this connector's capabilities to your AI agent.

identify_customer

Resolves the identification status and profile state. Mutates the workspace identity database. Create or update a customer profile with attributes

get_campaign_performance

Resolves sent, opened, clicked, and converted counts. Interacts with the analytics and reporting engine. Get delivery and engagement metrics for a campaign

get_engagement_summary

Resolves high-level engagement KPIs. Interacts with the global analytics boundary. Retrieve a high-level summary of campaign and broadcast performance

get_customer_details

Resolves custom attributes, device tokens, and segment memberships. Touches the granular profile and behavioral data boundary. Get full profile, attributes, and devices for a specific customer

list_broadcast_messages

Resolves broadcast identifiers and scheduling metadata. Interacts with the bulk messaging boundary. List all one-to-many broadcast messages

list_automated_campaigns

Resolves campaign IDs, names, and trigger types. Interacts with the automation and messaging boundary. List all automated messaging campaigns

list_newsletters

Resolves newsletter IDs and status. Touches the content distribution and newsletter management boundary. List all newsletter campaigns

list_customers

Resolves unique identifiers, email addresses, and last-seen timestamps. Interacts with the core identity and profile boundary. List all customers/people in your Customer.io workspace

list_customer_segments

Resolves segment IDs, types (manual/dynamic), and membership counts. Touches the audience segmentation and filtering boundary. List all dynamic and manual segments

search_customers_by_email

Resolves the associated customer identifiers. Touches the identity lookup and search boundary. Search for a customer profile by email address

See how to talk to your AI agent using Customer.io.

List all active automated campaigns in my workspace.

I've found 5 active campaigns, including 'Welcome Sequence', 'Abandoned Cart Recovery', and 'Monthly Retention'. Would you like to see the performance metrics for any of these?

Show me the performance metrics for the 'Welcome Sequence' campaign.

The 'Welcome Sequence' (ID: 456) has an open rate of 45% and a click rate of 8% this month. A total of 1,200 people entered the sequence. Should I compare this to last month's performance?

Identify a new customer with ID 'user_789' and email 'new.user@example.com'.

Customer 'user_789' has been successfully identified and updated in Customer.io with the provided email. I've also noted their signup date as today. Would you like to add any custom attributes?

Log in to your Customer.io workspace, navigate to **Settings > API Keys**, and you will find your Site ID and API Key there. You can create different keys for tracking and management purposes.

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