Bird (MessageBird)

Bird (MessageBird) MCP Connector for Claude

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Unified communications platform for SMS, WhatsApp, Email, and Voice — manage conversations and contacts at scale.

10 tools Official Updated Jun 28, 2026 Official Vinkius Partner

Connect Bird (formerly MessageBird) to your AI agents to orchestrate omnichannel communication through simple natural language.

What you can do

  • Unified Conversations — List, read, and manage conversation threads across multiple channels (SMS, WhatsApp, Email) in a single view.
  • Direct Messaging — Send messages instantly to any customer identifier using your registered Bird channels.
  • CRM & Contacts — Create and update customer profiles, managing identifiers and metadata to maintain a clean communication record.
  • Voice Audit — List and inspect voice call history and statuses directly from the AI.

How it works

  1. Subscribe to this server
  2. Enter your Bird Access Key and Workspace ID
  3. Start communicating via Claude, Cursor, or any MCP client

Who is this for?

  • Support Teams — Audit conversation history and respond to customers across any channel without switching tabs.
  • Sales & Marketing — Register new leads as contacts and trigger personalized messages via WhatsApp or SMS.
  • Operations — Automate communication workflows and audit voice call logs for quality assurance.
omnichannelsms-apiwhatsapp-businessunified-messagingcustomer-engagementvoice-api

10 tools expose this connector's capabilities to your AI agent.

create_contact

Identifiers should be a JSON string, e.g., '[{"key":"phone","value":"+123"}]'. Create a new contact profile in the Bird workspace

get_call

Fetch the details of a single voice call

get_contact

Retrieve detailed information about a specific contact profile

get_conversation

Fetch the detailed metadata and status of a single conversation by its unique ID

list_calls

List all voice calls made or received in the workspace

list_contacts

List all customer contact profiles stored in the workspace

list_conversations

Retrieve a list of all ongoing or archived conversations in the Bird workspace

list_messages

List all individual messages within a specific conversation thread

send_message

You must provide a valid channelId (e.g., for SMS or WhatsApp). Send a new message to a recipient through a specific communication channel (SMS, WhatsApp, etc.)

update_contact

Data should be a JSON string, e.g., '{"displayName":"New Name"}'. Update the metadata or identifiers of an existing contact

See how to talk to your AI agent using Bird (MessageBird).

List all my active conversations on Bird.

I've retrieved your active conversations. You have 3 open threads: one via WhatsApp with John Doe, and two via SMS. Which one would you like to inspect?

Send a WhatsApp message to +123456789 saying 'Your order is ready!'.

Message sent successfully! I used your primary WhatsApp channel to deliver the update to +123456789.

Show me the last 5 voice calls in my workspace.

Here are the 5 most recent calls. 4 were completed successfully, and one was missed from an unknown number. Would you like details on any specific call?

Yes! Use the `send_message` tool with the appropriate `channelId` for SMS, WhatsApp, or Email as configured in your Bird account.

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