CustomerGauge

CustomerGauge MCP Connector for Claude

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Equip your AI agent to manage B2B experience, monitor NPS scores, and track revenue impact directly via the CustomerGauge API.

10 tools Official Updated Jun 28, 2026 Official Vinkius Partner

Integrate CustomerGauge, the leading B2B Experience Management platform, directly into your AI workflow. Monitor customer survey responses, track Net Promoter Scores (NPS) across your account portfolio, and analyze the revenue impact of customer experience using natural language.

What you can do

  • Response Monitoring — List and retrieve full details for customer survey responses and feedback.
  • Account NPS Tracking — Monitor NPS metrics for specific business accounts and business units.
  • Contact Insights — Access detailed profiles and survey history for individual account contacts.
  • Revenue Impact Analysis — List revenue data associated with accounts to understand experience-driven growth.

How it works

  1. Connect the CustomerGauge integration to your AI assistant.
  2. Authorize using your CustomerGauge API Key.
  3. Orchestrate your B2B experience strategy through intuitive conversation.

Who is this for?

  • Account Managers — Quickly check account NPS and recent feedback before client meetings.
  • Customer Success Teams — Monitor survey responses and identify accounts at risk via chat.
  • Experience Analysts — Gather structured data on revenue impact and B2B engagement for reporting.
nps-trackingexperience-managementsurvey-analysisb2b-feedbackrevenue-impactcustomer-insights

10 tools expose this connector's capabilities to your AI agent.

get_account_nps

Resolves quantitative satisfaction scores. Interacts with the sentiment aggregation engine. Get the Net Promoter Score (NPS) for a specific account

get_business_unit_nps

Resolves organizational performance data. Interacts with the business unit hierarchy. Get NPS metrics for a specific business unit

get_contact_profile

Resolves interaction history and individual sentiment trends. Interacts with the customer lifecycle boundary. Get detailed profile and survey history for a contact

get_portfolio_nps_summary

Resolves global experience metrics. Touches the executive reporting boundary. Get an overall NPS summary across your entire account portfolio

get_response_details

Resolves verbatim comments, respondent metadata, and driver scores. Touches the granular feedback analytics boundary. Get full details for a specific survey response

list_b2b_accounts

Resolves account IDs, names, and organizational mappings. Touches the account management and segmentation boundary. List all business accounts managed in CustomerGauge

list_account_contacts

Resolves contact identifiers and associated account links. Touches the CRM and relationship boundary. List contacts associated with your business accounts

list_survey_responses

Resolves response IDs, scores (NPS), and timestamp data. Interacts with the survey response repository. List all customer survey responses in CustomerGauge

list_revenue_impact_data

Resolves monetary values and account associations for ROI calculation. Touches the financial data integration boundary. List revenue data associated with accounts for experience impact analysis

search_responses_by_keyword

Resolves feedback entries matching the query keyword. Touches the indexed text search boundary. Search through survey comments and feedback by keyword

See how to talk to your AI agent using CustomerGauge.

List all survey responses received this morning.

I've found 5 new survey responses from this morning. Highlights include a score of 10 from 'TechCorp' and an 8 from 'Global Logistics'. Would you like to read the comments for any of these?

What is the current NPS for account 'Global Logistics'?

The account 'Global Logistics' (ID: 123) has a current NPS of 45, based on 12 responses this year. This is a slight increase from last year's score of 42. Should I show you the most recent feedback from this account?

Search for feedback containing the word 'pricing'.

I found 3 responses containing 'pricing'. One customer mentioned that 'the pricing model is confusing for larger teams'. Would you like to see the details for these responses?

Log in to your CustomerGauge dashboard and navigate to the API settings section to generate or retrieve your API Key.

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