MCP For Claude Marketplace
Churnkey

Churnkey MCP Connector for Claude

A+

Manage customer retention and cancellation flows via Churnkey — track sessions, analyze exit surveys, and automate recovery contacts directly from any AI agent.

8 tools Official Updated Oct 1, 2026 Official Vinkius Partner
More Details Connect to Claude

Connect your Churnkey account to any AI agent and take full control of your customer retention and cancellation automation through natural conversation. Streamline how you handle churn and recover failed payments.

What you can do

  • Session Oversight — List and retrieve details for all customer cancellation flow sessions natively
  • Aggregation Intelligence — Access grouped session counts to identify trends in churn reasons flawlessly
  • Recovery Logistics — Update and manage billing recovery contacts for specific customers securely
  • Retention Deep-Dives — List all cancellation sessions for a specific customer to understand their history flawlessly
  • Compliance Management — Access and delete customer data for GDPR requests directly within your workspace flawlessly
  • Data Logistics — Retrieve session metadata including offer types (discounts, pauses) and billing intervals flawlessly

How it works

  1. Subscribe to this server
  2. Enter your Churnkey Data API Key and App ID (obtained from Settings > Account)
  3. Start managing your retention flows from Claude, Cursor, or any MCP-compatible client

Who is this for?

  • SaaS Founders — monitor churn reasons and retention success rates using natural language
  • Customer Success Managers — review specific cancellation sessions without opening the dashboard
  • Finance Teams — manage billing recovery contacts and monitor saved revenue straight from their chat interface
  • Operations Teams — verify GDPR data access and deletion requests
churn-reductioncancellation-flowsretention-managementfailed-payment-recoverycustomer-feedbacksaas-metrics

8 tools expose this connector's capabilities to your AI agent.

bulk_update_billing_contacts

Pass an array of customer update objects in the payload. Update billing recovery contacts for multiple customers at once

delete_customer_gdpr_data

Provide the unique customer ID. Delete all data for a customer for GDPR compliance

get_retention_session_details

Use the unique session ID. Get details for a specific cancellation session

list_customer_retention_history

Provide the unique customer ID. List all cancellation sessions for a specific customer

update_billing_contacts

Provide the customer ID and the array of user contacts. Update recovery contacts for a specific customer

get_customer_gdpr_data

Provide the unique customer ID. Access all data stored for a customer for GDPR compliance

get_session_aggregates

Do not query aggregates for inactive accounts. Retrieve grouped session counts

list_retention_sessions

List cancellation flow sessions

See how to talk to your AI agent using Churnkey.

Show me the last 5 cancellation sessions in Churnkey.

Retrieving recent sessions... I found 5 sessions. 3 users were retained with a 'Pause' offer, 1 accepted a '50% Discount', and 1 proceeded to cancel. Would you like to see the reasons they provided?

What are the session aggregates for this month?

Analyzing session data... This month you had 150 cancellation attempts. Your retention rate is 45%, with 'Price' being the top reason for leaving (60% of sessions).

List all retention sessions for customer 'cust_123'.

Checking history for cust_123... I found 2 sessions. In January they accepted a '3 month pause', and yesterday they proceeded with the cancellation due to 'Product complexity'.

Yes! Use the `get_session_aggregates` tool. The agent will return grouped data showing which reasons are being selected most frequently in your cancellation flows.

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