MCP For Claude Marketplace
ChatBot.com

ChatBot.com MCP Connector for Claude

A+

Manage conversational AI and bot workflows via ChatBot — track stories, interactions, and user data directly from any AI agent.

8 tools Official Updated Jun 28, 2026 Official Vinkius Partner
More Details Connect to Claude

Connect your ChatBot.com account to any AI agent and take full control of your conversational automation through natural conversation. Streamline how you build and monitor your customer service bots.

What you can do

  • Story Oversight — List and retrieve details for all conversational stories and bot workflows natively
  • Interaction Intelligence — Access and monitor interactions within specific stories to understand user paths flawlessly
  • User Management — List all users who have interacted with your bot and retrieve their detailed profiles securely
  • Integration Auditing — List and review configured webhook integrations and entities flawlessly
  • Training Logistics — Retrieve unrecognized phrases to identify areas where your bot needs additional training flawlessly
  • System Metadata — Access entity definitions and core account structures directly within your workspace

How it works

  1. Subscribe to this server
  2. Enter your ChatBot Developer Access Token (obtained from your settings)
  3. Start managing your conversational AI from Claude, Cursor, or any MCP-compatible client

Who is this for?

  • Customer Experience Managers — monitor bot performance and review user interactions using natural language
  • Conversational Designers — audit stories and interactions without opening the complex dashboard
  • Support Teams — quickly look up user details and chat histories straight from their chat interface
  • Product Managers — identify bot training needs and analyze entity usage for roadmap planning
conversational-aibot-workflowscustomer-service-automationchat-automationinteraction-trackingai-agents

8 tools expose this connector's capabilities to your AI agent.

get_story_details

Get detailed information for a specific story

get_chatbot_user_details

Get details for a specific chatbot user

list_chatbot_entities

List custom entities used for NLP matching

list_story_interactions

List all interactions within a story

list_chatbot_stories

List all stories (bot workflows)

list_training_data

List unrecognized phrases that require bot training

list_chatbot_users

List all users who have interacted with the bot

list_chatbot_webhooks

List all configured webhook integrations

See how to talk to your AI agent using ChatBot.com.

List all conversational stories in my account.

Retrieving your stories... I found 4 items: 'Main Greeting', 'Product FAQ', 'Lead Generation', and 'Customer Support Flow'. Which one would you like to see details for?

What training data is pending review?

Checking for unrecognized phrases... I found 15 phrases that users typed but the bot didn't recognize, such as 'How do I cancel?' and 'Talk to human'.

Search for users who interacted with the bot today.

Retrieving today's users... I found 25 unique users who interacted with the bot. 10 provided an email address during their session.

Yes! Use the `list_training_data` tool. The agent will return a list of unrecognized phrases, helping you identify what needs to be added to your bot's training set.

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