MCP For Claude Marketplace
Atera

Atera MCP Connector for Claude

A+

Manage IT operations with Atera — track agents, tickets, and customers via AI.

9 tools Official Updated Oct 1, 2026 Official Vinkius Partner
More Details Connect to Claude

The Atera MCP Server provides your AI agent with a powerful interface to your IT management platform. Streamline your MSP or IT department operations by monitoring remote agents, managing support tickets, and auditing customer data using simple natural language.

Key Features

  • Agent Monitoring — List and retrieve detailed information about monitored devices, including OS, IP addresses, and real-time statuses.
  • Helpdesk Management — Create, list, and audit support tickets to ensure timely resolution of IT issues.
  • Customer & Contact Oversight — Access your organizational structure, including customers (companies) and individual end-user contacts.
  • Alert Tracking — Monitor recent system alerts to proactively identify and address potential hardware or software failures.
  • Inventory Intelligence — Quickly audit your IT inventory without navigating complex web dashboards.
  • Secure API Integration — Uses your Atera X-API-KEY for safe and authenticated communication with your IT data.

Who is this for?

  • IT Administrators — Quickly check server or workstation statuses and manage support queues using AI.
  • MSP Technicians — Monitor alerts and update ticket statuses directly from your chat interface.
  • Operations Managers — Retrieve customer and contact data for reporting and strategic planning.
rmmpsait-managementremote-monitoringticket-trackingdevice-management

9 tools expose this connector's capabilities to your AI agent.

list_tickets

List all support tickets

get_account_check

Verify Atera account connection

get_customer

Provide the required Customer ID. Get details for a specific customer

list_agents

Do not use this tool if you need specific agent details. List all monitored agents (devices) in Atera

list_alerts

List recent system alerts

list_customers

List all customers (organizations)

create_ticket

You must provide a title and description. Create a new support ticket

get_agent

Provide the required Agent ID. Get details for a specific agent

get_ticket

Provide the required Ticket ID. Get details for a specific ticket

See how to talk to your AI agent using Atera.

List all active IT agents in Atera.

I've retrieved your agents. You have 45 monitored devices, with 42 currently online and 3 offline.

Show me the last 5 support tickets created.

I've found the 5 most recent tickets. The latest is 'VPN Connection Issue' (ID: 1234) with High priority, created for 'Acme Corp'.

Check for any active system alerts.

There are 2 active alerts: a 'Disk Space Low' warning for 'Server-01' and a 'Service Offline' alert for 'Web-Gateway'.

Log in to Atera, go to **Admin > Data Management > API**, and you can generate and copy your API Key there.

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