Atera MCP Connector for Claude

The Atera MCP Server provides your AI agent with a powerful interface to your IT management platform. Streamline your MSP or IT department operations by monitoring remote agents, managing support tickets, and auditing customer data using simple natural language.

Key Features

• Agent Monitoring — List and retrieve detailed information about monitored devices, including OS, IP addresses, and real-time statuses.
• Helpdesk Management — Create, list, and audit support tickets to ensure timely resolution of IT issues.
• Customer & Contact Oversight — Access your organizational structure, including customers (companies) and individual end-user contacts.
• Alert Tracking — Monitor recent system alerts to proactively identify and address potential hardware or software failures.
• Inventory Intelligence — Quickly audit your IT inventory without navigating complex web dashboards.
• Secure API Integration — Uses your Atera X-API-KEY for safe and authenticated communication with your IT data.

Who is this for?

• IT Administrators — Quickly check server or workstation statuses and manage support queues using AI.
• MSP Technicians — Monitor alerts and update ticket statuses directly from your chat interface.
• Operations Managers — Retrieve customer and contact data for reporting and strategic planning.