MCP For Claude Marketplace
Assembled

Assembled MCP Connector for Claude

F

Manage support workforce and scheduling with Assembled — track agent states, teams, and forecasts via AI.

7 tools Official Updated Jun 28, 2026 Official Vinkius Partner
More Details Connect to Claude

The Assembled MCP Server provides your AI agent with direct access to your workforce management (WFM) data. Optimize your support operations by monitoring agent availability, auditing schedules, and analyzing contact volume forecasts using natural language.

Key Capabilities

  • Agent & State Tracking — List all users and monitor real-time agent states to see who is online, on break, or in a meeting.
  • Team & Queue Management — Audit your support organization structure by listing teams and individual support queues.
  • Schedule Oversight — Retrieve detailed agent schedules for any time range to ensure proper coverage.
  • Forecasting Insights — Access contact volume forecasts to prepare for upcoming support demand.
  • Operational Auditing — Quickly verify account connections and organizational metadata without manual reports.
  • Secure API Access — Uses your Assembled API Key for safe and authenticated communication with your WFM data.

Who is this for?

  • Support Managers — Quickly check team coverage and agent statuses during busy periods.
  • Workforce Analysts — Retrieve schedule and forecast data for planning and optimization.
  • Operations Leads — Monitor real-time agent states and queue health using simple natural language commands.
agent-schedulingworkforce-forecastingsupport-operationsqueue-managementreal-time-monitoring

7 tools expose this connector's capabilities to your AI agent.

get_account_check

Verify Assembled account connection

list_agent_states

List real-time agent states

list_forecasts

List contact volume forecasts

list_queues

List all support queues

list_schedules

List agent schedules for a time range

list_teams

List all teams

list_users

List all users in Assembled

See how to talk to your AI agent using Assembled.

List all agents currently online in Assembled.

I've retrieved the current agent states. You have 15 agents online, 3 on lunch, and 2 in a training session.

Show me the schedule for 'Support Team Alpha' for today.

I've pulled the schedule for Team Alpha. Coverage looks good until 4:00 PM, with a slight dip during the 12:00 PM lunch rotation.

What is the contact volume forecast for next Monday?

The forecast for next Monday predicts a peak of 250 tickets per hour between 10:00 AM and 12:00 PM UTC.

Log in to your Assembled account, go to **Settings > API Keys**, and you can generate a new API key there.

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