Zoho CRM Contacts

Zoho CRM Contacts MCP Connector for Claude

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Search, create, and manage contacts, leads, and accounts — with lead conversion and related records in Zoho CRM.

11 tools Official Updated Jun 28, 2026 Official Vinkius Partner

Connect Zoho CRM to any AI agent — manage your entire CRM without switching tabs.

What you can do

  • Leads — Search and create leads with source and status tracking
  • Contacts — Find and create contacts linked to accounts
  • Accounts — Search companies and organizations
  • Deals — Search, create, and track deals through pipeline stages
  • Notes — Create notes attached to any CRM record
  • Generic List — Query any Zoho CRM module directly

Who is this for?

  • Sales Reps — CRM at your fingertips through AI
  • BDRs — Quickly qualify and create leads
  • Sales Managers — Pipeline visibility and deal insights
  • Support Teams — Access contact and account data seamlessly
contact-managementlead-conversionaccount-managementcrm-datacustomer-recordslead-tracking

11 tools expose this connector's capabilities to your AI agent.

zoho_convert_lead

This is the standard sales qualification workflow in Zoho CRM. The lead is removed from the Leads module and data transfers to the new records. Use when a lead is qualified and ready to enter the sales pipeline. Convert a qualified Zoho CRM lead into a Contact + Account + Deal — the key sales qualification step

zoho_create_account

Account_Name is required. Industry should match Zoho industry picklist values. Once created, contacts and deals can be linked to this account. Create a new account (company/organization) in Zoho CRM with name, industry, phone, and website

zoho_search_contacts

Returns contact name, email, phone, linked account, and owner. Contacts represent qualified individuals — converted leads or manually created customer records. Use when the user asks about a specific person or needs contact details. Search Zoho CRM contacts by name or email to find qualified prospects and existing customers

zoho_search_leads

Returns lead name, email, company, lead source (Web/Advertisement/Referral), lead status (Not Contacted/Contacted/Junk), and owner. Leads are the top-of-funnel — unqualified prospects. Once qualified, they can be converted to contacts+accounts+deals. Search Zoho CRM leads by name, email, or company to find unqualified prospects at the top of the funnel

zoho_create_contact

Last_Name is required. Account_Name links the contact to a company account. Use for adding qualified individuals — not raw leads (use zoho_create_lead for unqualified prospects). Create a new contact in Zoho CRM with name, email, phone, and linked account for customer management

zoho_create_lead

Last_Name is required. Use for new, unqualified prospects. Lead_Source: Web Download, Advertisement, Cold Call, Employee Referral, External Referral, Partner, Conference, Trade Show. Once qualified, convert using zoho_convert_lead. Create a new lead (unqualified prospect) in Zoho CRM with name, email, company, and lead source

zoho_get_contact

Returns full data: name, emails, phones, account, department, title, mailing address, and custom fields. Use after searching to drill into contact details. Get complete details of a specific Zoho CRM contact by ID, including all custom fields and linked records

zoho_related_records

For example: module="Accounts", recordId="123", relatedModule="Contacts" returns all contacts at that account. Common patterns: Accounts→Contacts, Contacts→Deals, Deals→Notes, Accounts→Deals. Use when the user asks "who are the contacts at this company?" or "what deals does this contact have?" Get records related to a parent record in Zoho CRM — e.g., contacts of an account, deals of a contact, notes of a lead

zoho_search_accounts

Returns account name, industry, website, phone, annual revenue, and owner. Accounts are the company-level records that contacts and deals are linked to. Search Zoho CRM accounts (companies) by name to find business entities and their organizational data

zoho_update_contact

Only specified fields change. Use to correct info, update phone numbers, or reassign accounts. Update an existing Zoho CRM contact — change name, email, phone, or other properties

zoho_get_account

Returns account name, industry, annual revenue, employees, billing/shipping address, and all custom fields. Use after searching to get full company details. Get complete details of a specific Zoho CRM account by ID, including industry, revenue, and linked records

See how to talk to your AI agent using Zoho CRM Contacts.

Search for leads from web form

👥 **Leads from Web Form** | Name | Email | Company | Status | |---|---|---|---| | John Smith | john@acme.com | Acme Corp | New | | Maria Garcia | maria@beta.io | Beta Inc | Contacted |

Create a deal: Enterprise Plan $25,000

✅ **Deal Created!** - Name: Enterprise Plan - Amount: $25,000 - Stage: Qualification - Closing: 2024-03-30

Leads, Contacts, Accounts, Deals, Notes, and any custom module. All data respects your Zoho CRM permissions.

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