WhatsApp Business

WhatsApp Business MCP Connector for Claude

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Send text, media, and interactive messages on WhatsApp — the world's most popular messaging platform.

9 tools Official Updated Jun 28, 2026 Official Vinkius Partner

Connect your WhatsApp Business API account to any AI agent and power your customer engagement through natural conversation.

What you can do

  • Conversational Messaging — Send free-form text messages to users within the 24-hour customer service window
  • Rich Media Support — Distribute images, videos, documents, and audio files with captions directly from your agent
  • Template Messages — Use Meta-approved templates to initiate or resume conversations outside the 24-hour window
  • Interactive Buttons — Send quick-reply buttons (up to 3) to help users navigate choices and workflows easily
  • Location Pinning — Share physical business addresses or meeting points by sending map pins with custom names
  • Emoji Reactions — Acknowledge and react to specific incoming messages using any standard emoji character
  • Scalable Engagement — Automate outbound communication using professional WhatsApp Business infrastructure

How it works

  1. Subscribe to this server
  2. Enter your WhatsApp Access Token and Phone Number ID
  3. Start dispatching messages and media through Claude, Cursor, or any MCP-compatible client

No more manual typing into phone apps. Your AI agent becomes your WhatsApp communication engine.

Who is this for?

  • Customer Support Teams — quickly reply to user inquiries and send helpful documents or location pins
  • Sales Professionals — use approved templates to follow up with leads and provide product media via chat
  • Marketing Managers — automate notification broadcasts and verify template delivery status
  • Operations Teams — share logistics information and use interactive buttons for rapid user confirmations
business-messagingcustomer-engagementtemplate-messagesrich-mediaconversational-ai

9 tools expose this connector's capabilities to your AI agent.

get_business_profile

Get the WhatsApp Business Profile for this phone number

mark_as_read

Provide the raw wamid message ID. Mark a WhatsApp message as read

send_media_message

Provide the recipient number, absolute file URL, and media type. Sends an image, video, document, or audio file via a public URL

send_quick_reply_buttons

Provide the explanation text and a comma-separated list of button labels (max 3). Sends up to 3 quick-reply buttons with a message block

send_contact_card

Provide contacts as a JSON array with name and phone fields. Send a contact card via WhatsApp

send_location_pin

Provide recipient number and lat/lng coordinates. Sends a physical location pin on the map

send_emoji_reaction

Provide the recipient number, the target message_id (starting with wamid...), and an emoji. Reacts to a specific WhatsApp message with an emoji

send_template_message

Requires the exact template name and language code. Sends a Meta-approved Template message to initiate or resume a conversation

send_text_message

Provide the E.164 phone number and the message text. Sends a free-form conversational text message to a user on WhatsApp

See how to talk to your AI agent using WhatsApp Business.

Send a WhatsApp message to +123456789 saying 'Hi, your appointment is confirmed for 3 PM!'.

I've sent the message to +123456789 via WhatsApp. The message ID is 'wamid.HBgMMTIzNDU2Nzg5...' and it has been successfully queued for delivery.

Send the 'welcome_offer' template to +123456789 in en_US.

Success! I've initiated contact with +123456789 using the 'welcome_offer' template in English (US). The conversation has been resumed.

Send a quick reply message to +123456789: 'How would you like to proceed?' with buttons 'Yes', 'No', 'Maybe'.

I've dispatched the interactive message block to +123456789. The user will see 'How would you like to proceed?' followed by your 3 custom buttons.

Yes, but you must use the `send_template_message` tool. WhatsApp requires Meta-approved templates to initiate contact outside the 24-hour service window. For active conversations within that window, you can use the `send_text_message` tool for free-form replies.

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