Wati

Wati MCP Connector for Claude

A+

Automate WhatsApp communication via Wati — send template messages, manage contacts, list chatbots, and assign operators directly from your AI agent.

4 tools Official Updated Jun 28, 2026 Official Vinkius Partner

Connect your Wati account to any AI agent to streamline your WhatsApp Business communication through natural conversation.

What you can do

  • Template Messaging — Send pre-approved WhatsApp templates with dynamic parameters to your customers using the send_template_message tool.
  • Contact Management — Retrieve and filter your contact list with get_contacts to identify specific users or segments.
  • Chatbot Overview — List all configured chatbots using get_chatbots to understand your automated flows.
  • Operator Assignment — Route conversations to specific human agents or back to the bot for seamless handovers with assign_operator.

How it works

  1. Subscribe to this server
  2. Enter your Wati API Endpoint and Access Token
  3. Start managing your WhatsApp Business communication from Claude, Cursor, or any MCP-compatible client

Who is this for?

  • Support Teams — instantly assign chats to operators or check contact details without leaving the chat interface
  • Marketing Managers — trigger template broadcasts and monitor chatbot statuses directly through AI
  • Sales Ops — automate lead follow-ups by sending structured templates to new contacts
whatsapp-businesscustomer-engagementmessaging-apichatbot-managementautomated-messaging

4 tools expose this connector's capabilities to your AI agent.

assign_operator

Assign a specific operator to a chat

get_chatbots

Retrieve a list of existing chatbots

get_contacts

Retrieve a list of contacts from Wati

send_template_message

Send a pre-approved WhatsApp template message

See how to talk to your AI agent using Wati.

Show me all the chatbots currently configured in Wati.

I've retrieved your chatbots. You have 3 active bots: 'Customer Support Bot', 'Sales Lead Bot', and 'After-Hours Assistant'.

Send the 'welcome_message' template to 85264318721.

Sending the template message... The 'welcome_message' has been successfully sent to 85264318721 via Wati.

Assign the chat with 85264318721 to support@company.com.

Processing assignment... The conversation with 85264318721 has been assigned to the operator support@company.com.

Yes! Use the `send_template_message` tool. You'll need to provide the WhatsApp number, template name, and any dynamic parameters required by the template.

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