MCP For Claude Marketplace
Trengo

Trengo MCP Connector for Claude

A+

Manage customer conversations across WhatsApp, email, chat, and social from one shared inbox your whole team can use.

12 tools Official Updated Jun 28, 2026 Official Vinkius Partner
More Details Connect to Claude

Connect your Trengo omnichannel inbox to any AI agent and simplify how you manage customer conversations, team collaboration, and support tickets through natural conversation.

What you can do

  • Unified Inbox Management — List all tickets and conversations across WhatsApp, Email, and Chat in one place.
  • Ticket Control — Create new support tickets, update statuses (OPEN, CLOSED, ASSIGNED), and manage assignments via AI.
  • Omichannel Messaging — Send messages to customers or add internal team notes to any conversation.
  • Contact & Channel Directory — List your customer database and verify all configured communication channels.
  • Team Coordination — Query team member lists to understand availability and workload.
  • Event Monitoring — List and create webhooks to track conversation events in real-time.

How it works

  1. Subscribe to this server
  2. Enter your Trengo API Token (found in your account profile or settings)
  3. Start managing your unified inbox from Claude, Cursor, or any MCP-compatible client

Who is this for?

  • Support Managers — quickly retrieve ticket histories and monitor team activity via simple AI commands.
  • Customer Success Teams — respond to inquiries and update ticket statuses directly from the workspace.
  • Operations Leads — coordinate communication channels and monitor webhook events via the AI assistant.
omnichannel-inboxhelpdesk-ticketingshared-inboxcustomer-servicelive-chatwhatsapp-integration

12 tools expose this connector's capabilities to your AI agent.

create_ticket

Create a new ticket

create_webhook

Create a new webhook

get_account_profile

Get current user profile

get_ticket

Get ticket details

list_channels

). List communication channels

list_contacts

List all contacts

list_messages

List ticket messages

list_tickets

List all support tickets

list_team_members

List team users

list_webhooks

List configured webhooks

send_message

Send a message

update_ticket

Update ticket status

See how to talk to your AI agent using Trengo.

List all currently open support tickets.

I've retrieved your open tickets. You have 4 active conversations including 'Billing issue' from John Doe, 'Login error' from Smith, and 2 others. Which one would you like to see the messages for?

Show me the last 3 messages for ticket #88231.

I've fetched the history. The last 3 messages include: a customer query about shipping, your team's response, and an internal note regarding the tracking number. Shall I reply to the customer?

Close ticket #10293 as 'CLOSED' and add a note 'Resolved via AI'.

Ticket updated! I've set the status of ticket 10293 to 'CLOSED' and added your internal note. The conversation has been archived successfully.

Yes! Use the `list_messages` tool and provide the Ticket ID. Your agent will retrieve the full conversation history, including both customer messages and internal notes.

Related Connectors

SQ

Square MCP

11 tools Official

Manage payments, customers, and inventory on Square with AI agents.

A+ View details →
HD

HTML DOM Query Engine MCP

1 tools Official

Extract specific text and attributes from massive HTML payloads instantly using CSS selectors. Fast, memory-efficient DOM parsing.

F View details →
OC

Open-Meteo Climate & Ensemble MCP

3 tools Official

Project the future of our planet: IPCC climate simulations to 2100, multi-model ensemble forecasts, and long-term temperature trends — the data backbone for ESG and climate policy AI.

A+ View details →
RA

Razorpay MCP

12 tools Official

Automate online payments via Razorpay — manage orders, payments, and refunds directly from any AI agent.

A+ View details →