Can my text AI agent command a voice agent to call a specific person?

Yes! Use the `trigger_call` tool by providing the Interview ID (Voice Agent) and the Contact ID. The voice AI will immediately execute the outbound call.

Is it possible to read the transcript of what the Voice AI discussed during a call?

Absolutely. By calling the `get_call_history` tool with a specific Call ID, your agent can extract the entire conversational transcript and analyze the outcome without leaving the interface.

Do I need to manually register contacts in the Thoughtly dashboard before calling them?

No. The integration provides the `create_contact` tool, allowing your AI to dynamically add new leads to the CRM and immediately initiate a phone call in one fluid workflow.

Thoughtly MCP Connector for Claude

A+

Deploy AI voice agents to make or receive calls, manage CRM contacts, and access call histories instantly.

11 tools Official Updated Jun 28, 2026 Official Vinkius Partner

More Details Connect to Claude

Connect your Thoughtly voice AI platform to any text-based AI agent to seamlessly bridge the gap between text commands and real-world phone calls.

What you can do

Trigger Phone Calls — Instantly instruct your AI Voice Agents (Interviews) to dial any contact and execute conversational phone workflows
Contact Management — Query your Thoughtly CRM directory, register new leads with phone numbers, and manage their details
Call Logs & Transcripts — Retrieve detailed call histories, metadata, and full transcripts of conversations conducted by your voice agents
Agent Fleet Control — List and inspect all your active AI Voice Agents to deploy the right persona for each outbound campaign

How it works

Subscribe to this server
Enter your Thoughtly API Token and Team ID
Start commanding your voice agents directly from Claude, Cursor, or any MCP-compatible client

Your text agent becomes the ultimate dispatcher, effortlessly ordering your voice agents to interact with the real world through natural language.

Who is this for?

Sales Development Reps — automate outbound qualification campaigns by triggering voice agents for new leads instantly
Customer Support Teams — quickly query the transcript of past AI interactions without opening a dashboard
Operations Managers — orchestrate complex communication workflows across both text and voice channels simultaneously

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