MCP For Claude Marketplace
Reamaze

Reamaze MCP Connector for Claude

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Automate customer support and helpdesk workflows via Reamaze — manage help articles, channels, and contacts directly from any AI agent.

34 tools Official Updated Jun 28, 2026 Official Vinkius Partner
More Details Connect to Claude

Connect your Reamaze account to any AI agent to streamline your customer support operations and knowledge base management through natural conversation.

What you can do

  • Knowledge Base Management — List, retrieve, create, and update help articles to keep your documentation synchronized.
  • Channel Oversight — Inspect active support channels including email, chat, and social media integrations to understand your support surface.
  • Contact Management — Search for customer profiles, create new contacts, and update existing user data to maintain a clean CRM.
  • Article Search — Query your help center using keywords or status filters to find the exact information your customers need.

How it works

  1. Subscribe to this server
  2. Enter your Reamaze Brand name, Login Email, and API Token
  3. Start managing your support ecosystem from Claude, Cursor, or any MCP-compatible client

Who is this for?

  • Support Leads — quickly audit help center content and monitor active communication channels.
  • Customer Success Managers — update contact information and custom data fields without leaving the conversation.
  • Content Strategists — draft and update help articles directly through AI assistance.
helpdeskknowledge-basecustomer-servicecrmticketing

34 tools expose this connector's capabilities to your AI agent.

create_article

Create a new Help Article

create_contact_note

Attach a note to a contact

create_contact

Create a new contact

create_conversation

Create a new conversation on behalf of a customer

create_identity

Attach an identity to a contact

create_incident

Create a new incident

create_message

Create a new message under a specific conversation

create_response_template

Create a new Response Template

create_staff

Create a new staff user

delete_contact_note

Delete a contact note

get_article

Retrieve a specific Help Article

get_channel

Retrieve a specific channel

get_conversation

Retrieve a specific conversation

get_incident

Retrieve a specific incident

get_report

Retrieve a specific report

get_response_template

Retrieve a specific Response Template

list_articles

Can be scoped to a topic slug, filtered by status, or searched. List Help Articles for the Brand

list_channels

List channels for the Brand

list_contact_notes

Retrieve notes for a specific contact

list_contacts

List contacts for the Account

list_conversations

List conversations for the Brand

list_identities

Retrieve identities for a contact

list_incidents

Retrieve incidents for the Brand

list_messages

Retrieve individual messages for all conversations

list_response_templates

Retrieve Response Templates for the Brand

list_satisfaction_ratings

Retrieve satisfaction survey ratings

list_staff

Retrieve staff users for the Account

list_systems

Retrieve systems for the Brand

update_article

Update a specific Help Article

update_contact_note

Update a contact note

update_contact

Update a specific contact

update_conversation

Update a conversation

update_incident

Update a specific incident

update_response_template

Update a specific response template

See how to talk to your AI agent using Reamaze.

Search for help articles related to 'refund policy' and list them.

I found 2 articles matching 'refund policy': 'Standard Refund Procedure' (slug: standard-refund) and 'International Returns' (slug: international-returns). Would you like to see the content of one of them?

Create a new contact for John Doe with email john@example.com.

I have successfully created the contact for John Doe (john@example.com). The profile is now active in your Reamaze account.

List all active email channels for our brand.

I've retrieved your email channels. You have 2 active: 'Support Main' (support@brand.com) and 'Sales Inquiry' (sales@brand.com).

Yes. You can use the `list_contacts` tool with the `q` parameter to search for contacts by name or email address across your entire account.

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