Mews

Mews MCP Connector for Claude

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Manage hotel reservations, guests, rooms, billing, housekeeping, and services for your Mews property through natural conversation.

12 tools Official Updated Jun 28, 2026 Official Vinkius Partner

Connect your Mews hotel to any AI agent and transform your front desk into an intelligent, voice-ready concierge.

What you can do

  • Reservations — Today's check-ins, upcoming arrivals, room assignments, and booking status
  • Guests — Search profiles, loyalty tiers, preferences, allergies, and past stays
  • Rooms — Real-time room status: vacant/occupied, housekeeping (clean/dirty/inspected)
  • Billing — Guest folios, charges, payments, and balance tracking
  • Rates & Services — Rate plans, bookable services, and POS outlet items
  • Property — Hotel configuration, departments, and operational settings

Who is this for?

  • Front Desk — "Who is checking in today? Any VIP arrivals?" — instant morning briefing
  • Revenue Managers — Rate plan performance, occupancy trends, and ADR analysis
  • Housekeeping — Room status dashboard, turnover priorities, and out-of-order tracking
  • General Managers — Daily operational KPIs across all departments
property-managementreservationshotel-managementguest-experiencecloud-pms

12 tools expose this connector's capabilities to your AI agent.

get_reservations

Filter by date range. THE core tool — "Who is checking in today?" "How many rooms tonight?" Get hotel reservations

list_bills

Filter by guest for their complete financial history. List guest bills

list_payments

With amounts, dates, and settlement status. List payments

get_property_info

Get hotel configuration

get_reservation

Get reservation details

search_guests

Returns profile, contact info, nationality, loyalty status, past stays, preferences, and billing history. Search hotel guests

get_guest

Get guest profile

list_rooms

List hotel rooms

list_room_blocks

With dates, room types, and release dates. List room blocks

list_rates

With pricing, restrictions, and availability rules. List room rates

list_services

List hotel services

list_outlet_items

With pricing and categories. List POS items

See how to talk to your AI agent using Mews.

Who is checking in today and are there any VIP guests?

🏨 **Today's Check-ins — Oct 18** 📊 **12 arrivals** | 3 VIP | 2 groups **VIP Arrivals** ⭐ - **Sir James & Lady Henderson** — Presidential Suite 801 💎 Platinum loyalty | 14 past stays | $127,000 LTV 🍾 Pre-arrival: champagne, flowers, late check-out - **Dr. Sarah Chen** — Deluxe King 412 💎 Gold loyalty | Business travel 🚗 Airport transfer confirmed 14:30 **Group: Acme Corp Retreat** (8 rooms) - Arriving 15:00-17:00 | Conference Room B reserved - Contact: Maria Lopez, VP Operations

Show me the housekeeping status for the 3rd floor.

On the 3rd floor: 12 rooms are Clean and Inspected, 5 rooms are Dirty (currently occupied), and Room 304 is Out of Order due to a plumbing issue. Housekeeping should prioritize Room 310 which has a VIP arrival at 2:00 PM.

What is our average daily rate (ADR) for this weekend?

The projected Average Daily Rate (ADR) for this upcoming Friday to Sunday is $245. This is driven by high demand and strong performance in our premium suite categories.

Mews serves 5,000+ properties in 85+ countries — from boutique hotels and hostels to luxury resorts and hotel groups. It's a cloud-native PMS designed for modern hospitality.

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