MeiQia MCP Connector for Claude

Empower your AI agent to orchestrate your customer engagement with MeiQia (美洽), the premier live chat and CRM platform for modern businesses. By connecting MeiQia to your agent, you transform complex conversation tracking and customer relationship management into a natural conversation. Your agent can instantly list active chats, retrieve full message histories, update customer profiles, and even monitor agent workloads without you needing to navigate the web interface. Whether you are managing real-time sales queries or resolving support issues, your agent acts as a real-time engagement assistant, keeping your data accurate and your communication responsive.

What you can do

• Conversation Orchestration — List all active and closed conversations across your MeiQia workspace.
• Message Management — Retrieve full message histories and send agent responses directly through the chat interface.
• Customer CRM Control — Browse and manage customer profiles, including contact details and interaction history.
• Agent Coordination — Monitor support agents and retrieve their real-time online status.
• Performance Insights — Retrieve high-level summaries of team workload and engagement statistics.

How it works

1. Subscribe to this server
2. Enter your MeiQia Access Token
3. Start managing your customer engagement through Claude, Cursor, or any MCP-compatible client

Who is this for?

• Customer Success Managers — track engagement quality, audit conversations, and monitor team responsiveness through natural language.
• Support Agents — manage multiple customer chats and update CRM profiles directly from your AI-powered workspace.
• Sales Operations — coordinate leads and monitor real-time sales queries via a unified AI interface.
• Business Owners — get real-time insights into organization-wide customer engagement and agent performance.