MCP For Claude Marketplace
MaestroQA

MaestroQA MCP Connector for Claude

A+

Access quality assurance reviews, QA scores, and export performance data via the MaestroQA API.

7 tools Official Updated Jun 28, 2026 Official Vinkius Partner
More Details Connect to Claude

Connect your MaestroQA account to any AI agent to automate your customer service quality assurance and performance reporting. This MCP server enables your agent to list tickets, monitor QA scores, request detailed data exports, and sync external CSAT scores directly from natural language interfaces.

What you can do

  • Score Monitoring — List support tickets and retrieve real-time Internal Quality Scores (IQS) and grading statuses
  • Automated Exporting — Initialize asynchronous raw data exports for deep analysis of rubric answers and performance
  • Agent Oversight — List all support agents and available evaluation rubrics to organize your QA process
  • CSAT Synchronization — Push external customer satisfaction scores into MaestroQA to correlate them with internal QA grades
  • Detailed Auditing — Retrieve complete metadata and scoring breakdowns for any individual ticket

How it works

  1. Subscribe to this server
  2. Enter your MaestroQA (Rippit) API Token
  3. Start managing your support quality from Claude, Cursor, or any MCP-compatible client

Who is this for?

  • QA Managers — Monitor support quality trends and export grading data via simple natural language commands
  • Support Leads — Quickly audit agent performance and identify tickets awaiting review from your dev tools
  • Operations Teams — Automate the synchronization of CSAT data and maintain accurate quality reporting effortlessly
quality-assuranceperformance-reportingcsatagent-coachingdata-exportsupport-analytics

7 tools expose this connector's capabilities to your AI agent.

list_qa_agents

List all agents tracked in MaestroQA

get_export_download_links

Retrieve links for a requested export

get_ticket_qa_details

Get QA details for a specific ticket

push_csat_scores

Sync external CSAT scores into MaestroQA

request_qa_data_export

Requires start_date and end_date. Initialize a raw QA data export (Async)

list_qa_rubrics

List all available evaluation rubrics

list_qa_tickets

Use optional params for filtering. List tickets and their QA statuses

See how to talk to your AI agent using MaestroQA.

List all support tickets awaiting QA review in MaestroQA.

I've retrieved the list of tickets. You have 15 tickets currently marked as 'Pending', including Ticket #12345 from 'Support Team A'. Would you like to see the full metadata for any of them?

Request a raw data export for the month of July in MaestroQA.

I've submitted the export request for July (Start: 2024-07-01, End: 2024-07-31). The export ID is 'exp-98765'. I will check for the download links shortly.

Show the QA score for ticket ID 'ticket-54321'.

I've retrieved the details for ticket 54321. The Internal Quality Score (IQS) is 🟢 95%. It was graded on 2024-08-15 using the 'Global Support Rubric'.

IQS is the grade assigned to a ticket during the QA process based on your rubrics. The agent can retrieve this score using the `get_ticket_qa_details` tool.

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