MCP For Claude Marketplace
Loop

Loop MCP Connector for Claude

A+

Collect customer feedback through micro-surveys that measure NPS, CSAT, and product sentiment without disrupting the user experience.

10 tools Official Updated Jun 28, 2026 Official Vinkius Partner
More Details Connect to Claude

Connect your Loop account to any AI agent and manage returns through natural conversation.

What you can do

  • Return Tracking — Browse return requests with status and reason codes
  • Exchange Management — Track product exchanges and new order creation
  • Refund History — Monitor refunds with amounts and processing status
  • Return Analytics — Access return rates, top reasons, and trend data
  • Customer Returns — View return history per customer

How it works

  1. Subscribe to this server
  2. Enter your Loop API Key
  3. Start managing returns from Claude, Cursor, or any MCP-compatible client

Who is this for?

  • E-commerce Teams — manage returns and reduce churn
  • Customer Support — process returns and exchanges efficiently
  • Operations — analyze return trends and optimize logistics
returns-managementrefund-automationexchange-trackingcustomer-feedbacknps-surveys

10 tools expose this connector's capabilities to your AI agent.

list_projects

List projects in Loop

list_feedback_sources

) providing feedback. List integrated feedback sources

list_feedback_themes

List recurring feedback themes

list_dev_tickets

List AI-generated developer tickets

add_internal_note

Add an internal note to a feedback item

get_feedback_details

Get details of a specific feedback item

get_me

Get account information

get_sentiment_metrics

Get overall sentiment analytics

get_ticket_details

Get details of a developer ticket

list_feedback

List customer feedback items in Loop

See how to talk to your AI agent using Loop.

Show return requests from this week and top return reasons.

This week: 23 returns. Pending: 8, Approved: 12, Rejected: 3. Exchanges: 6 (26%). Refunds: 14 (61%). Store credit: 3 (13%). Top reasons: 'Wrong size' (9, 39%), 'Not as described' (5, 22%), 'Defective' (4, 17%), 'Changed mind' (3, 13%), 'Late delivery' (2, 9%). Return rate: 4.2%.

Show return analytics and products with highest return rates.

Return analytics (30 days): 89 returns, 4.2% rate. Exchange rate: 28% (25 exchanges saved $2,100 in revenue). Top return products: 'Slim Fit Shirt M' (12 returns, 15% rate ⚠️). 'Running Shoes 10' (8, 8%). 'Wireless Headphones' (6, 3%). Refund total: $4,580. Average processing: 2.1 days. Customer retention post-return: 72%.

Show return history for customer sarah@company.com and pending refunds.

sarah@company.com: 2 returns (last 6 months). 1) 'Slim Fit Shirt L' — exchanged for XL ✅ (Mar 15). 2) 'Wireless Mouse' — refunded $45 ✅ (Feb 8, defective). Lifetime orders: 12 ($890). Return rate: 17% (above avg ⚠️). Pending refunds (all customers): 5 total, $234. Oldest: 3 days (Sarah, $45). Processing: automatic.

Yes. Browse all return requests with status, reason codes, and product details. Track exchanges and new order fulfillment.

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