MCP For Claude Marketplace
Kustomer

Kustomer MCP Connector for Claude

A+

Manage customer service — list conversations, audit customers, and search timelines.

10 tools Official Updated Jun 28, 2026 Official Vinkius Partner
More Details Connect to Claude

Connect your AI agent to Kustomer to streamline your support operations and customer data auditing.

Key Features

  • Omnichannel Conversation Access — List and audit support conversations from email, chat, and social channels
  • Customer 360 View — Fetch detailed customer profiles including custom attributes and history
  • Message Auditing — Retrieve the full message history for any support interaction
  • Timeline Search — Perform deep searches across customer timelines using complex JSON filters
  • Service Context — List support queues, agents, and custom data classes (Klasses)

Simple Setup

  1. Subscribe to this server
  2. Log in to Kustomer and generate a Bearer API Key (Settings > Security > API Keys)
  3. Enter your key in the configuration panel
  4. Start managing your support data via natural language
omnichannel-supportcustomer-360support-automationconversation-historycrm-integration

10 tools expose this connector's capabilities to your AI agent.

list_kustomer_agents

List all support agents (users)

search_kustomer_timeline

Provide filters as a JSON string. Perform a deep search across the customer timeline

list_data_klasses

List Kustomer custom data classes (Klasses)

list_kustomer_customers

Essential for identifying customer IDs for support auditing. List all customers in Kustomer

get_customer_profile

Get details for a specific customer

list_support_conversations

List recent support conversations

get_conversation_details

Get details for a specific conversation

list_conversation_messages

List all messages in a conversation

list_support_queues

g., Billing, Technical Support) defined in Kustomer. List active support queues

check_kustomer_api_status

Check the status of the Kustomer API

See how to talk to your AI agent using Kustomer.

List the 10 most recent support conversations in Kustomer

I've retrieved the latest 10 conversations. 4 are currently 'Open' and assigned to agents, while 6 are 'Done'. Would you like to audit the messages for the open ones?

Show the full profile for customer '65a4b3c2d1e0f'

Retrieved profile for Jane Doe. She is a 'Platinum' member with a lifetime value of $1,200. Her last contact was via Email 2 days ago regarding a shipping delay.

Search the timeline for customers from 'Brazil'

Searching timeline… I found 15 customers associated with 'Brazil'. 10 have active conversations. Would you like a list of their email addresses?

Log in to Kustomer, navigate to **Settings** > **Security** > **API Keys**, and create a new key with the necessary scopes.

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