MCP For Claude Marketplace
Intercom

Intercom MCP Connector for Claude

A+

Connect with customers through AI-powered chat, targeted messages, and product tours that drive engagement and reduce churn.

12 tools Official Updated Oct 1, 2026 Official Vinkius Partner
More Details Connect to Claude

Connect your Intercom account to any AI agent and manage customer communications through natural conversation.

What you can do

  • Contact Management — List contacts, inspect profiles with tags and custom attributes, and search by email or name
  • Conversation Tracking — Browse all conversations, inspect threads with full message history, and monitor status
  • Messaging — Send messages to contacts and reply to active conversations
  • Company Records — List companies, inspect profiles with user counts and custom data
  • CRM Search — Search contacts and companies using Intercom's query syntax
  • Admin Management — List all team members and their roles

How it works

  1. Subscribe to this server
  2. Enter your Intercom Access Token from the developer hub
  3. Start managing customers from Claude, Cursor, or any MCP-compatible client

Who is this for?

  • Support Teams — manage conversations and reply to customers through AI
  • Sales Teams — search leads, inspect company profiles, and track engagement
  • Customer Success — monitor conversations and contact activity
conversational-aihelpdeskcustomer-messagingcrm-integrationsupport-automation

12 tools expose this connector's capabilities to your AI agent.

list_help_articles

List help center articles

get_contact_details

Get details for a contact

list_conversations

List recent conversations

list_admins

List workspace admins

search_contacts

Search contacts with filters

create_contact

Register a new contact

create_conversation

Start a new conversation

get_conversation_details

Get conversation history

list_data_attributes

List custom attributes

list_segments

List workspace segments

reply_to_conversation

Reply to a conversation

list_contacts

List Intercom contacts

See how to talk to your AI agent using Intercom.

Show all open conversations and the contact details for the most recent one.

18 open conversations. Latest: Conv #4521 — 'Ana Costa' (ana@company.com) asking about pricing, 10 min ago, 3 messages. Contact: Ana Costa, Company: TechCorp (50 employees), Plan: Pro, Last seen: 2 min ago, Tags: enterprise-lead. Would you like to reply or search contacts?

Search for all contacts at acmecorp.com and list their companies.

4 contacts at acmecorp.com: John Smith (CTO), Lisa Park (VP Eng), Mike Torres (Director), Sarah Chen (PM). Company: Acme Corp — 250 employees, Enterprise plan, $12K MRR, 4 active users, last activity today. Tags: enterprise, high-value. Would you like to send a message or view conversations?

Send a follow-up message to Ana Costa and list all team admins.

Message sent! ✅ To: Ana Costa. Content: 'Hi Ana, following up on your pricing question. Our Pro plan at $99/mo includes all features you mentioned. Happy to schedule a demo!' Team admins: 6. Sarah (Owner), Mike (Admin), Lisa (Admin), James (Member), Chen (Member), David (Member).

Yes. Use `search_contacts` to find contacts by email, name, or custom attributes. Then use `send_message` to send a message to a specific contact, or reply to an active conversation thread.

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