MCP For Claude Marketplace
Infobip (Omnichannel Communications)

Infobip (Omnichannel Communications) MCP Connector for Claude

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Send SMS, WhatsApp, and Email via Infobip — manage omnichannel messages and customer profiles in People CDP.

10 tools Official Updated Jun 28, 2026 Official Vinkius Partner
More Details Connect to Claude

Connect your Infobip account to any AI agent and take full control of your global communications and customer engagement through natural conversation.

What you can do

  • Omnichannel Messaging — Send high-priority SMS, WhatsApp Business messages, and HTML emails directly from your agent to international destinations securely
  • Delivery Intelligence — Track real-time delivery reports and inspect deep proxy logs to ensure your messages reach terminal carriers accurately
  • Customer CDP — Manage audience profiles in Infobip People, including creating, updating, and retrieving detailed nested traits for personalized engagement
  • Compliance & GDPR — Execute irreversible data erasure requests for specific CDP profiles to maintain privacy regulations and clean communication queues
  • Activity Audit — Enumerate recently sent messages and retrieve cost reports to monitor your communication spending and channel performance
  • WhatsApp Business — Dispatch verified WhatsApp messages using session parameters and omnichannel arrays for professional customer support

How it works

  1. Subscribe to this server
  2. Enter your Infobip Base URL and API Key
  3. Start communicating globally from Claude, Cursor, or any MCP-compatible client

Who is this for?

  • Support Leads — dispatch rapid customer updates via WhatsApp or SMS through natural conversation during incidents
  • Marketing Operations — manage audience profiles and monitor delivery rates across multiple communication channels
  • Developers — test omnichannel messaging and audit API logs without writing manual scripts or using Postman
omnichannelsms-notificationswhatsapp-businessemail-apicustomer-profilesdelivery-intelligence

10 tools expose this connector's capabilities to your AI agent.

upsert_crm_person

164 bindings tracking real UUID attributes natively establishing marketing profiles inherently. Bootstrap an entirely empty structural Contact vector inside People CDP

delete_crm_person

Irreversibly vaporize explicit CDP profiles securing GDPR deletes natively

get_delivery_reports

Inspect deep internal metrics tracking global SMS handoffs

get_person_details

Retrieve the exact structural matching verifying InfoBip Person arrays

list_sms_logs

Retrieve explicit Cloud logging tracing sent SMS bounds over past days

list_crm_people

Enumerate explicitly attached structured profiles identifying entire Audiences

dispatch_html_email

Perform structural extraction of properties spanning the Infobip Email API

dispatch_sms_message

164 parameters executing international drops securely. Provision a highly-available JSON Payload routing natively into Infobip SMS

dispatch_whatsapp_message

Identify bounded routing spaces converting JSON texts towards Meta Whatsapp APIs

update_person_name

Mutate global Web CRM parameters modifying explicit People identifiers

See how to talk to your AI agent using Infobip (Omnichannel Communications).

Send an SMS to +123456789: 'Your verification code is 5544'

Dispatching SMS… I've sent the message to +123456789. The Message ID is 'sms-abc-123'. I can monitor the delivery report for you if you'd like to confirm it was received.

List all people in our CDP with the first name 'Alex'

I've scanned your People CDP and found 3 profiles matching 'Alex': 1) Alex Smith (ID: p-123), 2) Alex Johnson (ID: p-456), and 3) Alex Rivera (ID: p-789). Would you like the full details for any of them?

Show me the delivery reports for today's SMS campaign

Retrieving delivery reports… For today's messages, 92% were successfully delivered, 5% are still pending, and 3% failed due to invalid numbers. I can provide the exact Message IDs for the failures if you need to audit them.

Yes. Use the `dispatch_whatsapp_message` tool. You'll need to provide your verified WhatsApp Business number and the target recipient's phone number. Your agent will handle the omnichannel routing to deliver the text instantly.

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