Can I view survey responses and NPS scores?

Yes. Use `list_surveys` to see all surveys with response counts and status. Use `get_survey_stats` for aggregate metrics including completion rate, NPS score, and response trends. Use `list_survey_responses` to read individual user responses. Use `get_survey` for the full question list and settings.

Can I analyze heatmap data for specific pages?

Yes. Use `list_heatmaps` to browse all heatmap snapshots, then `get_heatmap` with a specific Heatmap ID to retrieve click, scroll, and move interaction data along with the page URL. This reveals where users focus attention and which elements they interact with most.

Can I track conversion funnel drop-offs?

Yes. The `list_funnels` tool retrieves all configured conversion funnels with step-by-step drop-off data. Each funnel shows the number of users entering each step and the percentage that continue to the next, helping you identify exactly where users abandon the flow.

Hotjar MCP Connector for Claude

A+

Understand your users with heatmaps, session recordings, and feedback surveys that reveal exactly why visitors leave your site.

15 tools Official Updated Jun 28, 2026 Official Vinkius Partner

More Details Connect to Claude

Connect your Hotjar account to any AI agent and access user experience analytics through natural conversation.

What you can do

Survey Management — List all surveys, inspect questions and settings, retrieve individual responses, and review aggregate statistics (completion rate, NPS score, trends)
Feedback Widgets — Browse incoming feedback widgets, inspect rating breakdowns, and review individual user submissions with screenshots
Heatmaps — List all heatmap snapshots and inspect click, scroll, and move data for specific pages
Session Recordings — Browse session recordings with duration and page count, and inspect metadata and events for individual sessions
Conversion Funnels — List all funnels with step-by-step drop-off data for conversion optimization
User Lookup — Retrieve session history and behavior data for a specific user ID
Site Management — List all tracked sites configured in your Hotjar account

How it works

Subscribe to this server
Enter your Hotjar Client Secret from the API settings
Start analyzing user behavior from Claude, Cursor, or any MCP-compatible client

Who is this for?

UX Researchers — review survey responses, analyze heatmap patterns, and watch session recordings to understand user behavior
Product Managers — track conversion funnels, identify drop-off points, and monitor NPS scores
Growth Teams — analyze feedback trends, optimize page engagement, and identify usability issues through AI

heatmapssession-recordingsuser-feedbackconversion-funnelsnps-surveysux-research

See how to talk to your AI agent using Hotjar.

Show the NPS survey results and the top feedback submissions this month.

NPS Survey 'Product Satisfaction Q2' (survey_401): NPS Score: 42 (Good). Promoters: 58%, Passives: 26%, Detractors: 16%. Completion rate: 34.2% (342 responses / 1,000 views). Response trend: +8% vs last month. Top feedback submissions: 1) ⭐⭐⭐⭐⭐ 'Love the new dashboard redesign!' — /dashboard page. 2) ⭐⭐ 'Checkout is too slow on mobile' — /checkout (screenshot attached). 3) ⭐⭐⭐⭐ 'Would be great to have dark mode' — /settings. 4) ⭐ 'Can't find the export button' — /reports. Would you like to see the heatmap for the checkout page or the full survey responses?

Show the heatmap data for our pricing page and the conversion funnel from landing to signup.

Pricing page heatmap (heatmap_089): Click data: 'Pro Plan CTA' button — 342 clicks (hottest). 'Compare Plans' toggle — 189 clicks. 'Enterprise Contact' link — 67 clicks. FAQ accordion — 45 clicks. Scroll data: 78% of users scroll past the hero section. Only 34% reach the FAQ section at bottom. Conversion funnel 'Landing → Signup': Step 1: Landing page — 8,400 visitors (100%). Step 2: Pricing page — 3,200 (38.1%, -61.9% drop). Step 3: Plan selection — 1,100 (34.4%, -65.6% drop). Step 4: Signup form — 680 (61.8%, -38.2% drop). Step 5: Completed signup — 420 (61.8% of form, 5% overall). Biggest drop-off: Landing → Pricing (61.9%). Would you like to see session recordings from the pricing page?

Look up user behavior for user ID 'usr_12345' and show their session recordings.

User 'usr_12345': 7 sessions over 3 weeks. Device: Chrome/Desktop (5 sessions), Safari/Mobile (2). Total time on site: 48 minutes. Pages viewed: 23. Key behaviors: Visited /pricing 4 times but never clicked a CTA. Spent 8 minutes on /features reading comparison table. Submitted feedback: 'Pricing is confusing' (2 stars). Session recordings: 1) rec_7701 (Apr 20, 12 min, 6 pages — desktop). 2) rec_7689 (Apr 15, 8 min, 4 pages). 3) rec_7645 (Apr 10, 5 min, 3 pages — mobile). This user shows high interest but pricing friction. Would you like to watch a specific recording?

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