MCP For Claude Marketplace
Hiver

Hiver MCP Connector for Claude

A+

Turn Gmail into a helpdesk with shared labels, email assignment, and SLA tracking that works inside the inbox your team already uses.

12 tools Official Updated Jun 28, 2026 Official Vinkius Partner
More Details Connect to Claude

Connect your Hiver account to any AI agent and transform your Gmail-based customer support into an intelligent, automated operation through natural conversation.

What you can do

  • Shared Inbox Management — List all shared mailboxes and retrieve detailed metadata for active email conversations
  • Workflow Automation — Programmatically update conversation statuses (open, pending, closed) and manage assignments across your team
  • Collaborative Drafting — Create shared drafts within Gmail threads directly through your agent to orchestrate perfect replies
  • Tagging & Organization — Search and apply tags to categorize threads and maintain a high-fidelity collaboration ecosystem
  • Team Visibility — List and search for inbox members to understand who is available and manage workload distribution

How it works

  1. Subscribe to this server
  2. Retrieve your API Key from the Hiver Admin Panel (Integrations > Developer APIs)
  3. Start managing your shared support hub from Claude, Cursor, or any MCP client

No more context-switching between tools to check if a customer was replied to. Your AI acts as your dedicated inbox coordinator.

Who is this for?

  • Support Teams — instantly triage inboxes, assign urgent threads, and check status without opening Gmail
  • Operations Managers — monitor team workload and conversation volume through automated reports and queries
  • Customer Success Leads — ensure high-priority threads are tagged and assigned to the right account managers in seconds
shared-inboxgmail-integrationemail-managementsla-trackingcustomer-serviceteam-collaboration

12 tools expose this connector's capabilities to your AI agent.

create_shared_draft

Draft team reply

get_api_status

Check connection

get_conversation_details

Read email thread

get_inbox_details

Get mailbox info

list_inbox_conversations

List shared threads

list_shared_inboxes

List Hiver inboxes

list_inbox_tags

Get mailbox tags

list_inbox_members

List team members

search_tags_by_name

Find tags

search_team_members

Find members

test_hiver_auth

Verify credentials

update_thread_status

Modify conversation

See how to talk to your AI agent using Hiver.

List all shared inboxes in my Hiver account.

I've fetched your inboxes. You have access to: 'Support' (ID: inbox_1), 'Sales' (ID: inbox_2), and 'Operations' (ID: inbox_3). Which one should we check for new messages?

Show me the last 5 open conversations in the 'Support' inbox.

Scanning 'Support'... I found 5 active threads. The most urgent one is 'Issue with login' from 'user@example.com'. Would you like to see the full details or assign it to someone?

Assign conversation 'thread-123' to user 'user-456' and add the tag 'priority'.

Done! Conversation 'thread-123' has been assigned to user 'user-456' and tagged as 'priority'. Your team will see the updated status in Hiver immediately.

Use the `list_shared_inboxes` tool to retrieve all shared mailboxes you have access to, along with their unique identifiers and names.

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