MCP For Claude Marketplace
Guestmeter

Guestmeter MCP Connector for Claude

A+

Automate guest feedback collection and reputation management via Guestmeter directly from any AI agent.

6 tools Official Updated Oct 1, 2026 Official Vinkius Partner
More Details Connect to Claude

Connect your Guestmeter hospitality feedback platform to any AI agent and take full control of your reputation management workflows through natural conversation.

What you can do

  • Automated Surveys — Trigger satisfaction surveys via Email or SMS for guests immediately after checkout.
  • Feedback Monitoring — List and inspect all guest ratings, comments, and NPS types (Promoters, Passives, Detractors).
  • Reputation Insights — Retrieve detailed reports on specific guest experiences to identify areas for improvement.
  • Real-time Alerts — Stay updated on the most recent feedback entries to respond quickly to guest concerns.
  • Segmented Analysis — Filter feedback to focus on your happiest guests (Promoters) or those needing attention (Detractors).

How it works

  1. Subscribe to this server
  2. Enter your Guestmeter API Key and Secret Key
  3. Start managing your guest feedback from Claude, Cursor, or any MCP-compatible client

No more manual review mining. Your AI assistant acts as a dedicated guest relations manager or reputation specialist.

Who is this for?

  • Hotel Managers — instantly retrieve daily feedback summaries and identify service gaps.
  • Front Office Teams — automate survey triggers and check guest satisfaction scores during follow-ups.
  • Hospitality Group Executives — monitor reputation trends across multiple properties from a single interface.
reputation-managementnpsfeedback-collectionsurveyscustomer-satisfactionhospitality-tech

6 tools expose this connector's capabilities to your AI agent.

list_detractors

List all guests who are detractors (ratings 1-6)

list_promoters

List all guests who are promoters (ratings 9-10)

list_recent_feedback

This function executes asynchronously. List the 50 most recent feedback entries

list_guest_feedback

List all guests and their feedback status/results

send_survey

Requires either an email or phone number. Trigger a new guest satisfaction survey via Email or SMS

get_guest_details

Provide a valid guest ID to execute the query. Retrieve detailed information for a specific guest ID

See how to talk to your AI agent using Guestmeter.

List the most recent guest feedback entries.

I've retrieved the latest entries. Recent feedback includes: Sarah J. [10/10] - 'Amazing stay!', Mark T. [8/10] - 'Good location, but room was small', and Elena R. [9/10] - 'Excellent service'. Would you like to see the full details for Sarah's review?

Send a survey to John Doe at john.doe@example.com for room 302.

Survey trigger sent! I've successfully requested a satisfaction survey for John Doe (Room 302) via email. Guestmeter will deliver it shortly.

Show me all our detractors from the last batch.

Analyzing feedback... I found 2 detractors in your recent records: Michael S. [5/10] - 'Check-in was slow' and Linda K. [4/10] - 'AC was noisy'. Would you like their contact IDs to follow up?

Log in to your Guestmeter dashboard and navigate to **Channels > Integration**. You will find your unique `apiKey` and `secretKey` there.

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