Gameball

Gameball MCP Connector for Claude

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Automate loyalty programs and gamification via Gameball — manage customer profiles, track points, and handle order rewards directly from any AI agent.

8 tools Official Updated Jun 28, 2026 Official Vinkius Partner

Connect your Gameball account to any AI agent to orchestrate your loyalty and retention strategies through natural conversation.

What you can do

  • Customer Management — Create or update customer profiles with custom attributes and contact details instantly.
  • Points & Balances — Retrieve real-time points balances, monetary values, and upcoming expiration dates for any customer.
  • Transaction Control — Hold points for temporary redemption to prevent double-spending during checkout processes.
  • Order Tracking — Submit order details to automatically award loyalty points and finalize held redemptions.
  • Refund Handling — Process refunds or cancellations to reverse points earned or restore points redeemed accurately.

How it works

  1. Subscribe to this server
  2. Enter your Gameball API Key (and optional Secret Key)
  3. Start managing your loyalty ecosystem from Claude, Cursor, or any MCP-compatible client

Who is this for?

  • E-commerce Managers — quickly check customer loyalty tiers and reward status without leaving your workflow.
  • Growth & Marketing Teams — automate customer profiling and event tracking to drive retention.
  • Support Teams — handle point refunds and balance inquiries directly within the chat interface.
loyalty-programgamificationcustomer-retentionrewardsengagement

8 tools expose this connector's capabilities to your AI agent.

create_or_update_customer

This API is idempotent. Create or update a Gameball customer profile

get_customer_activities

Get a log of customer activities

get_customer_balance

Get a customer's points balance

track_order

Track an order to award points and finalize redemptions

get_order_transactions

Get all loyalty transactions for an order

hold_points

Holds typically expire after 10 minutes. Hold points for temporary redemption

refund_transaction

Refund a transaction

send_events

Send customer events

See how to talk to your AI agent using Gameball.

Get the points balance for customer ID 'cust_98765'.

I've retrieved the balance for customer cust_98765. They currently have 1,250 points (valued at $12.50). Note that 200 points are set to expire on the 30th of next month.

Track a new order of $150 for customer 'cust_123' with order ID 'ORD-999'.

Order ORD-999 has been successfully tracked for customer cust_123. Based on the $150 total, the customer has been awarded 150 loyalty points.

Create a customer profile for 'Alice Smith' with email 'alice@example.com' and ID 'alice_001'.

I've created the profile for Alice Smith (ID: alice_001). Her details are now synchronized with Gameball for loyalty tracking.

Use the `get_customer_balance` tool by providing the unique Customer ID. The agent will return the points balance, their monetary value, and any points nearing expiration.

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