Gainsight PX MCP Connector for Claude

Connect your Gainsight PX (Aptrinsic) account to any AI agent to automate your product analytics and in-app engagement workflows through the Model Context Protocol (MCP). Gainsight PX helps you drive product adoption by understanding user behavior and delivering personalized in-app experiences. This MCP server enables you to manage user and account profiles, track server-side custom events, and retrieve engagement metadata directly through natural conversation.

Key Features

• User & Account Orchestration — Search and list users or accounts based on custom filters, and fetch detailed profile metadata instantly.
• Profile Identification — Programmatically create or update user and account profiles to ensure your identity mapping is always accurate.
• Server-Side Event Tracking — Log custom interaction events from your backend to enrich your product usage datasets without client-side code.
• Feature Discovery — Access and list all product features currently being tracked to understand your instrumentation coverage.
• Engagement Insights — Retrieve a list of active in-app guides, sliders, and surveys to monitor your communication strategy.
• Multi-Region Support — Seamlessly connect to your specific Gainsight PX data center (US or EU).
• Real-time Synchronization — Keep your product experience data accessible to your AI assistant without leaving your primary workspace.

How it works

1. Subscribe to this server through the Vinkius Marketplace
2. Enter your Gainsight PX Region and API Key (found in Administration > Products)
3. Start managing your product analytics from Claude, Cursor, or any MCP client

Who is this for?

• Product Managers — quickly check user adoption metrics or verify if a specific feature is being tracked without manual dashboard navigation.
• Growth Engineers — automate the identification of new users or accounts via simple AI commands.
• Customer Success Ops — sync account metadata and track custom server-side events seamlessly.