How can I identify where customers are dropping off?

You can use the `calculate_step_dropoff` tool. By providing the number of customers at each stage, it will identify the highest friction step where the most attrition occurs.

Can I compare different customer segments?

Yes, the `compare_segment_performance` tool allows you to compare completion rates and durations across different tiers like SMB, Mid-Market, and Enterprise.

What metrics are available for onboarding success?

The server provides tools to calculate completion rates via `analyze_completion_metrics`, step drop-off rates, and average onboarding duration.

Enterprise Onboarding Analytics MCP Connector for Claude

A+

Analyze onboarding success metrics, funnel drop-offs, and segment performance.

4 tools Official Updated Oct 1, 2026 Official Vinkius Partner

More Details Connect to Claude

This MCP server provides tools to analyze the customer onboarding journey through a funnel model. It allows AI agents to calculate completion rates, identify friction points using calculate_step_dropoff, determine average onboarding duration with get_onboarding_duration, and compare efficiency across different customer tiers using compare_segment_performance. It is designed to help businesses understand their onboarding health and optimize the path for SMB, Mid-Market, and Enterprise segments.

onboardingfunnelmetricsretentioncustomer-success

Connect to Claude

Subscribe on Vinkius, then add this connector to Claude.ai or Claude Code.

① Claude.ai (web app)

Go to Settings → Connectors → Add custom connector
Paste the MCP endpoint URL below

https://edge.vinkius.com/vk_preview_8rehqj9sqVo3HyQRoFEL0lV1mgCTRItC4CTH6mEI/mcp

② Claude Code (terminal)

claude mcp add --transport http enterprise-onboarding-analytics https://edge.vinkius.com/vk_preview_8rehqj9sqVo3HyQRoFEL0lV1mgCTRItC4CTH6mEI/mcp

③ Claude Desktop

Add to claude_desktop_config.json:

{
  "mcpServers": {
    "enterprise-onboarding-analytics": {
      "url": "https://edge.vinkius.com/vk_preview_8rehqj9sqVo3HyQRoFEL0lV1mgCTRItC4CTH6mEI/mcp"
    }
  }
}

Get full access on Vinkius

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