MCP For Claude Marketplace
Enterprise Health Score Calculation

Enterprise Health Score Calculation MCP Connector for Claude

A+

Calculate multi-dimensional customer health scores, trends, and risk indicators.

4 tools Official Updated Oct 1, 2026 Official Vinkius Partner
More Details Connect to Claude

This MCP server provides a specialized engine for calculating multi-dimensional customer health scores. It analyzes product usage, engagement metrics, support tickets, NPS, payment history, and stakeholder relationships to provide a comprehensive view of customer stability. Use get_customer_health_score to obtain the absolute score and trend, analyze_usage_risk to identify engagement-based risks, get_relationship_and_sentiment_health for qualitative relationship data, and get_financial_and_support_stability for operational health assessments.

health-scorecustomer-retentionrisk-analysisusage-metricssentiment-analysis

4 tools expose this connector's capabilities to your AI agent.

analyze_usage_risk

Pass the customer ID to analyze usage patterns. Identifies specific risks stemming solely from product usage and engagement patterns

get_customer_health_score

Use this tool only when assessing overall customer health. Calculates the current absolute health score and trend for a specific customer

get_financial_and_support_stability

Pass the customer ID to check stability. Assesses the operational health of the customer based on payment behavior and support interactions

get_relationship_and_sentiment_health

Provide the customer ID to assess relationship health. Evaluates the qualitative aspects of the customer relationship, including NPS and stakeholder strength

See how to talk to your AI agent using Enterprise Health Score Calculation.

What is the current health score and trend for customer CUST-123?

Customer CUST-123 has a health score of 85 with an improving trend.

Are there any usage risks for customer CUST-456?

Customer CUST-456 shows a declining engagement score due to a drop in session frequency.

Check the relationship health for customer CUST-789.

Customer CUST-789 has a high stakeholder strength and a positive NPS status.

The score is a weighted calculation that adapts based on the customer's segment (SMB, Mid-Market, or Enterprise) and specific use case, incorporating usage, sentiment, and stability metrics.

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