MCP For Claude Marketplace
Drift

Drift MCP Connector for Claude

A+

Equip your AI agent to manage conversations, track contacts, and monitor agent availability via the Drift API.

10 tools Official Updated Jun 28, 2026 Official Vinkius Partner
More Details Connect to Claude

Integrate Drift, the leading conversational marketing and sales platform, directly into your AI workflow. Manage your customer conversations and transcripts, track identified contacts and their profile attributes, monitor agent availability and roles, and oversee your conversational playbooks using natural language.

What you can do

  • Conversation Oversight — List and retrieve detailed information and full transcripts for all your Drift customer interactions.
  • Contact Intelligence — Monitor identified contacts, their email addresses, custom profile attributes, and organizational accounts.
  • Agent Management — Track real-time agent availability statuses, presence, and organizational roles across your team.
  • Playbook Monitoring — List all configured conversational playbooks (bots) and identify their current activation statuses.

How it works

  1. Connect the Drift integration to your AI assistant.
  2. Authorize using your Drift Personal Access Token or OAuth Token.
  3. Orchestrate your conversational marketing and customer engagement through intuitive conversation.

Who is this for?

  • Sales Managers — Quickly check recent conversation transcripts and agent responsiveness on the go.
  • Marketing Operations — Monitor contact identification volumes and playbook statuses via chat.
  • Customer Success — Research specific contact profiles and interaction history to assist customers instantly.
conversational-marketingsales-engagementlive-chatcustomer-conversationslead-qualification

10 tools expose this connector's capabilities to your AI agent.

get_drift_platform_metadata

Retrieve metadata for the current authenticated Drift account

get_contact_profile

Get full profile data and interaction history for a specific contact

get_conversation_details

Get detailed information and full transcript for a specific conversation

quick_agent_availability_audit

Retrieve a high-level summary of active agent availability statuses

list_drift_contacts

List all contacts synchronized or identified in your Drift account

list_drift_conversations

List all active and recent customer conversations in Drift

list_drift_playbooks

List all configured conversational playbooks (bots)

list_latest_customer_interactions

Identify the most recently updated customer conversations

list_drift_agents

List all registered agents and users in your Drift organization

search_contacts_by_email

Search for a contact using their email address

See how to talk to your AI agent using Drift.

List all active Drift conversations.

I've found 5 active conversations, including interactions with 'John Doe' and 'Anonymous Visitor #123'. Would you like to see the transcript for the conversation with John Doe?

Show me the contact profile for 'robert.brown@example.org'.

Robert Brown is a known contact from 'Tech Corp'. He has had 3 previous conversations and was last seen 2 hours ago. His profile includes attributes for 'Job Title: CTO' and 'Location: London'. Should I pull his full interaction history?

Who is currently available to take chats in Drift?

Currently, 3 agents are 'Available': 'Alice Johnson', 'Bob Miller', and 'Kenji Tanaka'. 2 other agents are 'Away'. Would you like to see the current conversation load for the available agents?

Log in to your Drift account, navigate to **Settings > App Settings**, and create a new app or use an existing one to generate a **Personal Access Token**. Ensure the app has the necessary scopes for conversations and contacts.

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