MCP For Claude Marketplace
Crisp

Crisp MCP Connector for Claude

A+

Chat with website visitors in real time, manage support conversations, and build a knowledge base that reduces ticket volume.

6 tools Official Updated Jun 28, 2026 Official Vinkius Partner
More Details Connect to Claude

Connect your Crisp account to any AI agent and take full control of your multi-channel customer support and visitor engagement workflows through natural conversation.

What you can do

  • Conversation Orchestration — List and manage active chat and email support sessions programmatically, including monitoring unread counts and conversation status in real-time
  • Automated Messaging — Programmatically dispatch text messages to active sessions to coordinate immediate customer assistance and engagement
  • Thread Intelligence — Access complete message histories for any session to provide high-fidelity context for your support and marketing responses
  • Visitor Lifecycle — Retrieve detailed visitor profiles and people records to maintain a perfectly coordinated relationship history
  • Operational Monitoring — Access real-time website traffic metrics and support volume summaries directly through your agent for instant CX reporting

How it works

  1. Subscribe to this server
  2. Retrieve your Plugin ID, Plugin Key, and Website ID from the Crisp dashboard
  3. Start managing your omnichannel support from Claude, Cursor, or any MCP client

No more manual ticket shuffling or missing messages in busy chat windows. Your AI acts as your dedicated support engineer and visitor engagement coordinator.

Who is this for?

  • Support Teams — instantly respond to visitor queries and summarize conversation threads using natural language commands
  • Customer Success — monitor visitor engagement and retrieve high-fidelity profile metadata without leaving your workspace
  • Growth Marketers — automate personalized outreach to active visitors and track website traffic through simple AI queries
crisplive-chat-apiomnichannel-supportmessaging-automationvisitor-intelligenceconversation-trackingcustomer-engagementhelpdesk-automationmcp

6 tools expose this connector's capabilities to your AI agent.

get_conversation

Get conversation details

get_messages

List messages in a conversation

get_visitor_profile

Get visitor profile details

list_conversations

List all website conversations

list_visitors

List all website visitors/people

send_message

Pass data as a JSON string. Send a message to a conversation

See how to talk to your AI agent using Crisp.

List all active conversations on my website.

I've retrieved your active conversations. You have 3 open chats, including an inquiry from 'John' and a question about 'Premium Features'. Would you like the message history for any of these?

Show the transcript for chat session 'sess_123'.

Fetching transcript... Session sess_123 details a discussion about 'Setup Guides'. The visitor requested a link to the documentation, and Agent Sarah replied 10 minutes ago. Shall I draft a follow-up?

Find the visitor profile for 'jane@example.com'.

I've located Jane's profile. She has visited the pricing page 3 times today and is currently tagged as a 'VIP Lead'. Would you like to see her full conversation history?

Go to your Crisp dashboard, navigate to the **Marketplace**, create a new plugin, and you will find your Plugin ID and Plugin Key.

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