MCP For Claude Marketplace
Churn Rate Calculator

Churn Rate Calculator MCP Connector for Claude

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Calculate Customer Churn Rate, Revenue Churn Rate, and Net Revenue Retention (NRR) to instantly assess account health against industry benchmarks.

4 tools Official Updated Oct 1, 2026 Official Vinkius Partner
More Details Connect to Claude

Finding out why customers leave or why revenue shrinks is critical for business stability. Many companies track raw churn numbers, but they fail to connect lost users to financial impact or account growth momentum. This system solves that by providing a comprehensive view of retention health.

Mechanism: The agent connects three core calculations: 1) Customer Churn Rate (CCR), which tracks volume loss using the customer_churn_rate_calculator tool; 2) Revenue Churn Rate (RCR), assessing monetary value loss via the revenue_churn_rate_calculator tool; and 3) Net Revenue Retention (NRR), incorporating expansion revenue through the net_revenue_retention_calculator. Finally, it synthesizes all this data into a clear classification using the analyze_churn_health tool.

Advantage: Instead of just knowing that you lost customers, you know how much that loss costs and whether your expansion efforts are enough to offset contraction. The result is an actionable health score (World-Class, Healthy, or Needs Improvement).

churn-ratenrrrevenue-retentioncustomer-churnmetrics

4 tools expose this connector's capabilities to your AI agent.

revenue_churn_rate_calculator

Requires start ARR and lost revenue amount. Calculate the revenue churn rate based on lost ARR

analyze_churn_health

Analyze churn health against industry benchmarks

customer_churn_rate_calculator

Requires start and end customer counts. Calculate the customer churn rate for a given period

net_revenue_retention_calculator

Requires start ARR, lost revenue, and expansion revenue. Calculate Net Revenue Retention (NRR) including expansion and contraction

See how to talk to your AI agent using Churn Rate Calculator.

I started the year with 1000 customers and ended with 920. My NRR was 1.15, and I operate in the SaaS segment. Analyze our current health.

First, let's check the customer volume loss using `customer_churn_rate_calculator` (start: 1000, end: 920). Next, I will use `analyze_churn_health` with the segment 'SaaS', the calculated CCR, and NRR 1.15.

We lost $200k in revenue this quarter, starting from $5M ARR. We gained $350k in upsells. Calculate the NRR and RCR for us.

I will calculate the Net Revenue Retention Rate using `net_revenue_retention_calculator` (start: 5000000, lost: 200000, expansion: 350000). I will also run `revenue_churn_rate_calculator` to see the pure financial loss.

What is our current retention status? We have a CCR of 0.12 and an NRR of 0.98, and we are in the ECommerce sector.

I will run `analyze_churn_health` for the 'ECommerce' segment using your provided CCR (0.12) and NRR (0.98). Please provide the starting customer count so I can calculate any missing baseline metrics.

You should use the `customer_churn_rate_calculator` tool. This function requires two inputs: the starting customer count and the ending customer count to determine the volume loss percentage.

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