Chaport

Chaport MCP Connector for Claude

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Manage live chat and customer messaging via Chaport — track visitors, send messages, and monitor operator status directly from any AI agent.

8 tools Official Updated Jun 28, 2026 Official Vinkius Partner

Connect your Chaport account to any AI agent and take full control of your customer messaging operations through natural conversation. Streamline how you engage with website visitors and manage your support team.

What you can do

  • Live Messaging — Send and receive messages in active chat sessions natively
  • Visitor Intelligence — List and retrieve details for recent website visitors and their contact info flawlessly
  • Conversation History — Access full chat histories and event logs to understand customer context securely
  • Operator Oversight — Monitor agent availability and list all operators in your account in real-time
  • Status Management — Identify which agents are currently online to manage support load flawlessly
  • Agent Insights — Retrieve your own operator profile and account metadata directly within your workspace

How it works

  1. Subscribe to this server
  2. Enter your Chaport API Token (obtained from Settings -> API)
  3. Start managing your customer chats from Claude, Cursor, or any MCP-compatible client

Who is this for?

  • Support Managers — monitor agent status and review chat histories using natural language
  • Customer Success Teams — identify recent visitors and engage with them without opening the dashboard
  • Sales Reps — quickly look up visitor details and previous interactions straight from their chat interface
  • Business Owners — audit support team activity and customer engagement levels
visitor-trackingcustomer-messagingreal-time-chatsupport-automationvisitor-intelligencehelpdesk

8 tools expose this connector's capabilities to your AI agent.

get_chat_history

Retrieve the message history and events for a specific chat

get_my_agent_profile

Retrieve information about the authenticated agent

get_visitor_last_chat

Retrieve the last chat session for a specific visitor

get_visitor_details

Get detailed information for a specific visitor

list_online_agents

List all agents who are currently online

list_chaport_operators

List all operators in your Chaport account

list_website_visitors

List recent visitors to your website

send_agent_message

Send a message to a visitor in a specific chat

See how to talk to your AI agent using Chaport.

List all website visitors from the last hour.

Retrieving recent visitors... I found 5 visitors, including 'John Doe' (john@example.com) and 4 anonymous guests. Would you like to see the details for any of them?

Which support agents are currently online in Chaport?

Checking agent status... Currently, 2 operators are online: Sarah Miller and Mike Scott. The other 3 agents are currently offline.

Show me the message history for chat ID 123456.

Retrieving history for chat 123456... I found 10 events, including 4 messages from the visitor and 3 replies from Sarah Miller. Would you like to see the transcript?

Yes! Use the `list_website_visitors` tool. The agent will return a list of recent and active visitors, including their names, emails, and location if available.

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