MCP For Claude Marketplace
Birdeye

Birdeye MCP Connector for Claude

A+

Manage reputation and customer experience via Birdeye — list reviews, manage contacts, and trigger surveys directly from any AI agent.

10 tools Official Updated Jun 28, 2026 Official Vinkius Partner
More Details Connect to Claude

Connect your Birdeye account to any AI agent and orchestrate your customer experience and reputation management workflows through natural conversation.

What you can do

  • Review Management — List and retrieve detailed customer reviews and fetch review summaries by source.
  • Customer Interaction — Reply to reviews directly from the agent to maintain high engagement.
  • CX Automation — Trigger customer check-ins to automatically send review or survey requests.
  • Survey Insights — List available surveys and retrieve customer responses for analysis.
  • Contact Oversight — Manage your business contacts and retrieve detailed profile information.
  • Location Tracking — Access and list all business locations managed within your account.

How it works

  1. Subscribe to this server
  2. Enter your Birdeye API Key and Business ID
  3. Start managing your reputation from Claude, Cursor, or any MCP-compatible client

Who is this for?

  • Reputation Managers — quickly check and respond to reviews without navigating multiple dashboards.
  • Customer Success Teams — monitor survey results and contact details straight from their workflow tools.
  • Marketing Leads — retrieve review summaries and location data for reporting.
reputation-managementreview-managementcustomer-experiencesurveysfeedback-looplocal-marketing

10 tools expose this connector's capabilities to your AI agent.

checkin_customer

Check-in a customer to trigger review/survey requests

get_business_info

Retrieve core business information

get_contact

Get specific contact details

get_review_summary

Get a summary of review counts by source

get_survey_responses

Get responses for a specific survey

list_contacts

List customer contacts

list_locations

List all business locations

list_reviews

List customer reviews

list_surveys

List all surveys

reply_to_review

Reply to a specific customer review

See how to talk to your AI agent using Birdeye.

List the last 5 reviews received on Birdeye.

I've retrieved your recent reviews. You have 5 new entries, including a 5-star review from Alice Johnson on Google and a 4-star review on Facebook. Would you like to reply to any of them?

Check in a customer: John Doe, john@example.com.

Customer 'John Doe' has been checked in successfully. Birdeye will now send the automated review request according to your settings.

Show my survey responses for survey surv_123.

Retrieving responses for survey surv_123... I found 3 recent responses. Most customers mentioned 'Excellent service' and 'Fast delivery'. Should I summarize the full feedback?

Yes! Use the `reply_to_review` tool with the Review ID and your message. If the source allows API replies, your message will be posted to Birdeye instantly.

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