Bird (Omnichannel Communication)

Bird (Omnichannel Communication) MCP Connector for Claude

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Manage omnichannel communication via Bird (MessageBird) — send SMS, WhatsApp messages, and track delivery logs.

10 tools Official Updated Jun 28, 2026 Official Vinkius Partner

Connect your Bird (formerly MessageBird) account to any AI agent and take full control of your global communication infrastructure, omnichannel messaging, and CRM contacts through natural conversation.

What you can do

  • Omnichannel Dispatch — Send messages across SMS, WhatsApp, and Telegram using a single set of tools, automatically mapping the correct channel IDs directly from your agent
  • Massive SMS Scalability — Dispatch high-priority SMS messages globally by specifying alphanumeric originators and E.164 recipient formats securely
  • Real-time Delivery Audit — Retrieve detailed message metadata and delivery receipts (delivered, buffered, rejected) to investigate carrier-level rejections natively
  • CRM Contact Management — Manage your communication directory by upserting contact entities and retrieving detailed profiles including custom attributes and metadata mappings
  • Financial Visibility — Monitor your account balance and financial limits in real-time to prevent automated communication halts or unexpected billing issues
  • Broadcast History — List and audit your chronological message streams to understand your engagement reach and delivery volume across multiple platforms
  • Threaded Conversations — Enumerate active omnichannel chat groups to manage customer interactions across different messaging apps efficiently

How it works

  1. Subscribe to this server
  2. Enter your Bird (MessageBird) Access Key
  3. Start managing your global communication from Claude, Cursor, or any MCP-compatible client

Who is this for?

  • Growth Engineers — automate the dispatch of marketing notifications and monitor delivery rates through natural conversation without manual dashboard exports
  • Support Operations — manage omnichannel customer conversations and verify contact metadata directly from your workspace
  • Software Developers — test communication flows and validate carrier delivery statuses across multiple geographies efficiently
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10 tools expose this connector's capabilities to your AI agent.

create_contact

Create a new CRM contact

delete_contact

Delete a CRM contact

get_balance

Get account balance

get_contact_details

Get specific contact details

get_message_details

Get details for a specific SMS

list_contacts

List CRM contacts

list_conversations

List active omnichannel conversations

list_messages

List sent SMS messages

send_sms

Send an SMS message

send_omnichannel_message

Send a message via WhatsApp or Telegram

See how to talk to your AI agent using Bird (Omnichannel Communication).

Send an SMS to '+1234567890' with the text 'Your package is ready for pickup'

Dispatching SMS… I've successfully sent the message to '+1234567890'. The Message ID is 'sms-98765'. I'll monitor the delivery status and let you know once it's confirmed as delivered.

What is my current Bird account balance?

Retrieving balance… You currently have €145.50 available in your account. Based on your recent traffic, this is enough to cover approximately 12,000 more global SMS messages. Would you like me to check for any delivery failures?

List all contacts in my communication directory

I've retrieved your contacts. You have 1,250 registered entities. Recent contacts include 'Alex Smith' (+44123456789) and 'Sarah Johnson' (+1987654321). Which one would you like to see the detailed profile for?

Yes. Use the `dispatch_omnichannel_stream` tool by specifying your WhatsApp Channel ID. Your agent will handle the formatting and transmit the text payload directly to your customer's WhatsApp inbox securely.

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