MCP For Claude Marketplace
Atlas

Atlas MCP Connector for Claude

A+

Manage customer support and ticketing with Atlas.so — track conversations, customers, and articles via AI.

8 tools Official Updated Oct 1, 2026 Official Vinkius Partner
More Details Connect to Claude

The Atlas MCP Server provides a seamless natural language interface to your Atlas.so customer support platform. Empower your AI agent to manage your entire support operation, from ticket auditing to customer oversight and knowledge base access.

Key Features

  • Ticket Management — List all active support tickets, retrieve detailed conversation metadata, and create new tickets directly from your chat.
  • Customer Oversight — Access and manage your customer database, including names, emails, and internal IDs.
  • Knowledge Base Access — List help center articles to provide accurate information based on your organization's documentation.
  • Team Monitoring — View a list of team users (agents) to understand your support capacity.
  • Real-time Support Analytics — Quickly audit active conversations and customer needs using simple natural language commands.
  • Secure API Integration — Uses your Atlas.so API Token for safe and authenticated access to your support data.

Who is this for?

  • Support Leads — Quickly check ticket statuses and team activity without navigating complex web dashboards.
  • Product Managers — Review recent customer tickets and feedback regarding specific features or updates.
  • Customer Success Managers — Retrieve customer history and help articles to provide better assistance during client interactions.
ticketing-systemcustomer-serviceknowledge-baseconversation-metadatasupport-automation

8 tools expose this connector's capabilities to your AI agent.

list_articles

List help center articles

list_customers

List all customers in Atlas

get_account_check

Verify Atlas account connection

list_users

List team users (agents)

create_ticket

Must include a subject and customer ID. Create a new support ticket

get_customer

Use the unique Customer ID. Get details for a specific customer

get_ticket

Provide a valid Ticket ID for the query. Get details for a specific ticket

list_tickets

List all support tickets in Atlas

See how to talk to your AI agent using Atlas.

List all active support tickets in Atlas.

I've retrieved your active tickets. You have 10 open issues, including 'Login Problem' and 'Billing Inquiry'.

Show me the details for ticket ID 'tick_12345'.

Ticket 'tick_12345' is titled 'Payment Failed'. The current status is 'Open' and it was created by 'John Doe' (john@example.com).

Find all help articles related to 'Pricing'.

I've found 3 articles related to pricing: 'Subscription Plans', 'Annual vs Monthly Billing', and 'Refund Policy'.

Log in to your Atlas dashboard, go to **App Configuration > Data > API**, and you will find your API Token there.

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